[WT-6927] RCF - CAISO Issues with Reports - Workterra Jira

Details

Type: Bug
Status: Closed
Priority: Critical
Resolution: Duplicate
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
None

Environment:

Production
Module:
BenAdmin - Enrollment
Reported by:
Client

Description

Client ran enrollment report 1/1/2017 - 12/31/2017

EE7563 showed EE only
but her confirmation statement shows that she added her child to coverage last November during OE for 2016 and he has remained continuously covered. I double checked the history in the employee’s Enrollment History Report.The client is expecting the coverage tier to show EE + CH.

Is there another date range they are supposed to run? They are trying to ensure they finish their data scrub today but they think the reports are inaccurate.

Attachments

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screenshot-1.png
21 kB
06/Dec/16 09:59 PM
screenshot-2.png
18 kB
06/Dec/16 10:02 PM
image001.jpg
1.0 kB
06/Dec/16 10:05 PM
image002.jpg
1 kB
06/Dec/16 10:05 PM
image003.png
1 kB
06/Dec/16 10:05 PM
image004.jpg
1 kB
06/Dec/16 10:05 PM
image005.png
5 kB
06/Dec/16 10:05 PM
image006.jpg
64 kB
06/Dec/16 10:05 PM
image007.jpg
2 kB
06/Dec/16 10:05 PM
image008.jpg
2 kB
06/Dec/16 10:05 PM
image010.png
0.7 kB
06/Dec/16 10:05 PM
WT-6927.png
12 kB
07/Dec/16 02:35 PM
2017 - Report.png
164 kB
07/Dec/16 03:33 PM
WT-6927_CoverageTierLabel.png
18 kB
07/Dec/16 03:45 PM
WrongHealthTierIDCorrectionCompanyList.xls
55 kB
13/Dec/16 02:49 PM

Issue Links

relates to

WT-2288 RCF - SDRMA/GSRMA > Coverage Tier Level Not Populating Correctly on Blue Shield 834 5010

Closed

Activity

Ascending order - Click to sort in descending order

Jennifer Melgoza created issue - 06/Dec/16 06:58 PM

Janine Calendo (Inactive) made changes - 06/Dec/16 09:28 PM

Field	Original Value	New Value
Assignee		janine.calendo [ janine.calendo ]

Janine Calendo (Inactive) made changes - 06/Dec/16 09:59 PM

Attachment

screenshot-1.png [ 34557 ]

Janine Calendo (Inactive) made changes - 06/Dec/16 10:02 PM

Attachment

screenshot-2.png [ 34558 ]

Jennifer Melgoza made changes - 06/Dec/16 10:05 PM

Attachment		image001.jpg [ 34559 ]
Attachment		image002.jpg [ 34560 ]
Attachment		image003.png [ 34561 ]
Attachment		image004.jpg [ 34562 ]
Attachment		image005.png [ 34563 ]
Attachment		image006.jpg [ 34564 ]
Attachment		image007.jpg [ 34565 ]
Attachment		image008.jpg [ 34566 ]
Attachment		image010.png [ 34567 ]

Janine Calendo (Inactive) made changes - 06/Dec/16 10:05 PM

Assignee

janine.calendo [ janine.calendo ]

Jennifer Philp [ jphi ]

Janine Calendo (Inactive) made changes - 06/Dec/16 10:22 PM

Resolution		Done [ 10000 ]
Status	To Do [ 10000 ]	Done [ 10001 ]

Jennifer Melgoza made changes - 06/Dec/16 11:28 PM

Resolution	Done [ 10000 ]
Status	Done [ 10001 ]	To Do [ 10000 ]

Satya made changes - 06/Dec/16 11:31 PM

Environment		Production [ 10005 ]
Issue Type	Task [ 3 ]	Support Activity [ 10301 ]
Key	~~CT-559~~	~~WT-6927~~
Project	WORKTERRA-CT [ 10800 ]	WORKTERRA [ 10000 ]
Status	To Do [ 10000 ]	Open [ 1 ]
Support Task Type		Query Resolution [ 11205 ]
Workflow	CT: Task Management Workflow [ 28309 ]	WT_Support [ 28345 ]

Satya made changes - 06/Dec/16 11:31 PM

Module

Parent values: BenAdmin(10100)

Parent values: BenAdmin(10100)Level 1 values: Report(10109)

Satya made changes - 06/Dec/16 11:41 PM

Assignee

Jennifer Philp [ jphi ]

Prasanna Karlekar [ prasanna ]

Hrishikesh Deshpande (Inactive) made changes - 07/Dec/16 06:13 AM

Assignee

Prasanna Karlekar [ prasanna ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Hrishikesh Deshpande (Inactive) made changes - 07/Dec/16 09:31 AM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Prasanna Karlekar [ prasanna ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/16 02:35 PM

Attachment

WT-6927.png [ 34616 ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/16 02:40 PM

Remaining Estimate		0h [ 0 ]
Time Spent		1h [ 3600 ]
Worklog Id	12028 [ 12028 ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/16 02:42 PM

Assignee

Prasanna Karlekar [ prasanna ]

Satya [ ID10004 ]

Satya made changes - 07/Dec/16 03:33 PM

Attachment

2017 - Report.png [ 34621 ]

Satya made changes - 07/Dec/16 03:33 PM

Status

Open [ 1 ]

In Progress [ 3 ]

Satya made changes - 07/Dec/16 03:34 PM

Assignee

Satya [ ID10004 ]

Prasanna Karlekar [ prasanna ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/16 03:45 PM

Attachment

WT-6927_CoverageTierLabel.png [ 34622 ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/16 03:50 PM

Time Spent	1h [ 3600 ]	1.5h [ 5400 ]
Worklog Id	12042 [ 12042 ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/16 03:50 PM

Assignee

Prasanna Karlekar [ prasanna ]

Satya [ ID10004 ]

Satya made changes - 07/Dec/16 07:05 PM

Assignee

Satya [ ID10004 ]

Amruta Lohiya [ amruta.baheti ]

Amruta Lohiya made changes - 07/Dec/16 07:32 PM

Resolution		Fixed [ 1 ]
Status	In Progress [ 3 ]	Resolved [ 5 ]

Amruta Lohiya made changes - 07/Dec/16 07:32 PM

Assignee

Amruta Lohiya [ amruta.baheti ]

Jennifer Philp [ jphi ]

Jennifer Melgoza made changes - 07/Dec/16 07:41 PM

Resolution	Fixed [ 1 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

Jennifer Melgoza made changes - 07/Dec/16 07:42 PM

Assignee

Jennifer Philp [ jphi ]

Amruta Lohiya [ amruta.baheti ]

Amruta Lohiya made changes - 07/Dec/16 08:02 PM

Assignee

Amruta Lohiya [ amruta.baheti ]

Neelam Yangal [ neelam.yangal ]

Neelam Yangal (Inactive) made changes - 08/Dec/16 02:40 PM

Status

Reopened [ 4 ]

In Progress [ 3 ]

Neelam Yangal (Inactive) made changes - 08/Dec/16 02:53 PM

Original Estimate

6h [ 21600 ]

Neelam Yangal (Inactive) made changes - 08/Dec/16 02:53 PM

Time Spent	1.5h [ 5400 ]	7.5h [ 27000 ]
Worklog Id	12188 [ 12188 ]

Neelam Yangal (Inactive) made changes - 09/Dec/16 03:14 PM

Original Estimate

6h [ 21600 ]

14h [ 50400 ]

Neelam Yangal (Inactive) made changes - 09/Dec/16 03:14 PM

Time Spent	7.5h [ 27000 ]	15.5h [ 55800 ]
Worklog Id	12388 [ 12388 ]

Neelam Yangal (Inactive) made changes - 13/Dec/16 02:49 PM

Attachment

WrongHealthTierIDCorrectionCompanyList.xls [ 35014 ]

Neelam Yangal (Inactive) made changes - 13/Dec/16 02:50 PM

Original Estimate

14h [ 50400 ]

18.5h [ 66600 ]

Neelam Yangal (Inactive) made changes - 13/Dec/16 02:50 PM

Time Spent	15.5h [ 55800 ]	20h [ 72000 ]
Worklog Id	12814 [ 12814 ]

Amruta Lohiya made changes - 16/Dec/16 09:22 AM

Time Spent	20h [ 72000 ]	23h [ 82800 ]
Worklog Id	13902 [ 13902 ]

Amruta Lohiya made changes - 16/Dec/16 09:23 AM

Worklog Id

13902 [ 13902 ]

Neelam Yangal (Inactive) made changes - 20/Jan/17 11:23 AM

Assignee

Neelam Yangal [ neelam.yangal ]

Jyoti Mayne [ jyoti.mayne ]

Jyoti Mayne made changes - 02/Feb/17 09:03 AM

Summary

CAISO Issues with Reports

RCF - CAISO Issues with Reports

Jyoti Mayne made changes - 02/Feb/17 09:03 AM

Module

Parent values: BenAdmin(10100)Level 1 values: Report(10109)

Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)

Jyoti Mayne made changes - 02/Feb/17 09:03 AM

Issue Type	Support Activity [ 10301 ]	Bug [ 1 ]
Status	In Progress [ 3 ]	Open [ 1 ]
Support Task Type	Query Resolution [ 11205 ]
Workflow	WT_Support [ 28345 ]	WT_Defects [ 31820 ]

Alankar Chavan (Inactive) made changes - 20/Mar/17 06:15 AM

Severity

Complex [ 13103 ]

Jyoti Mayne made changes - 06/Apr/17 08:48 AM

Status

Open [ 1 ]

In Development [ 10007 ]

Jyoti Mayne made changes - 06/Apr/17 08:48 AM

Resolution		Duplicate [ 3 ]
Status	In Development [ 10007 ]	Rejected [ 10004 ]

Jyoti Mayne made changes - 06/Apr/17 08:49 AM

Link

This issue relates to ~~WT-2288~~ [ ~~WT-2288~~ ]

admin made changes - 06/Jul/17 11:45 AM

Status

Rejected [ 10004 ]

Closed [ 6 ]

Satya made changes - 04/Nov/17 06:35 AM

Environment_New

Production [ 18442 ]

People

Assignee:: Jyoti Mayne

Reporter:: Jennifer Melgoza

Votes:: 0 Vote for this issue

Watchers:: 6 Start watching this issue

Dates

Created:: 06/Dec/16 06:58 PM

Updated:: 04/Nov/17 06:35 AM

Resolved:: 06/Apr/17 08:48 AM

Time Tracking

Estimated:

18.5h

Remaining:

Logged:

23h