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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: ACA
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Labels:None
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Support Task Type:Data Load
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Reported by:Support
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Company:JE Dunn
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Module:ACA
Hi,
Do we have a fix for negative hours sent on an ACA hours import. This creates kickouts and these hours do not end up getting loaded.
Please advise.
Thanks!
Cindy
Hi all - please also refer to CT-17. Assigning to Smita as they were on that ticket. Also tagging Nandkumar Prabhakar Karlekar.
Hi Jennifer,
We are working on this ticket. We will update you on 30 Jan 2017 [EOD].
Smita Pawar (Inactive)
added a comment - Hi Jennifer,
We are working on this ticket. We will update you on 30 Jan 2017 [EOD] . Hi Jennifer,
Currently "William F Etheredge" employee is having '0' hrs as PTO hours.
So workterra system can not minus PTO hrs from 0 PTO hrs.
PFA screen shot for additional information.
Second employee mentioned in the bad file is not existing in the JE Dunn.
Hence workterra system will not accept -ve PTO hours for this employee also.
Let us know if you need any additional information for same
Thanks,
Smita
Smita Pawar (Inactive)
added a comment - Hi Jennifer,
Currently "William F Etheredge" employee is having '0' hrs as PTO hours.
So workterra system can not minus PTO hrs from 0 PTO hrs.
PFA screen shot for additional information.
Second employee mentioned in the bad file is not existing in the JE Dunn.
Hence workterra system will not accept -ve PTO hours for this employee also.
Let us know if you need any additional information for same
Thanks,
Smita
FYI Sachin Hingole , Nandkumar Prabhakar Karlekar Smita Pawar (Inactive)
added a comment - CC: Cindy Wibbing 
i have attached the error for the negative hours. i will email the password for the file.
Vijay Siddha