WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8023

ACA imports - Negative hours not loading

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      Data Load
    • Reported by:
      Support
    • Company:
      JE Dunn
    • Module:
      ACA

      Description

      Hi,

      Do we have a fix for negative hours sent on an ACA hours import. This creates kickouts and these hours do not end up getting loaded.

      Please advise.
      Thanks!
      Cindy

        Attachments

          Activity

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          Cindy.Wibbing Cindy Wibbing (Inactive) created issue -
          nwalker Nathaniel Cornejo-Walker (Inactive) made changes -
          Field Original Value New Value
          Attachment Bad_WT_HOURS-01-11-201701_19_2017 12_44_26 PM.zip [ 38239 ]
          Hide
          Permalink
          nwalker Nathaniel Cornejo-Walker (Inactive) added a comment -

          i have attached the error for the negative hours. i will email the password for the file.
          Vijay Siddha

          Show
          nwalker Nathaniel Cornejo-Walker (Inactive) added a comment - i have attached the error for the negative hours. i will email the password for the file. Vijay Siddha
          Hide
          Permalink
          Tkot Tracy Kot (Inactive) added a comment -

          CC Jennifer Leugers

          Show
          Tkot Tracy Kot (Inactive) added a comment - CC Jennifer Leugers
          Hide
          Permalink
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - please also refer to CT-17. Assigning to Smita as they were on that ticket. Also tagging Nandkumar Prabhakar Karlekar.

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - please also refer to CT-17. Assigning to Smita as they were on that ticket. Also tagging Nandkumar Prabhakar Karlekar .
          jennifer.leugers Jennifer Leugers made changes -
          Assignee Vijay Siddha [ vijays ] Smita Pawar [ smita.pawar ]
          Permalink
          smita.pawar Smita Pawar (Inactive) logged work - 27/Jan/17 02:01 PM
          • Time Spent:
            1h
             

            Analysis

          smita.pawar Smita Pawar (Inactive) made changes -
          Remaining Estimate 5h [ 18000 ]
          Original Estimate 5h [ 18000 ]
          smita.pawar Smita Pawar (Inactive) made changes -
          Remaining Estimate 5h [ 18000 ] 4h [ 14400 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 21391 [ 21391 ]
          Hide
          Permalink
          smita.pawar Smita Pawar (Inactive) added a comment -

          Hi Jennifer,

          We are working on this ticket. We will update you on 30 Jan 2017 [EOD].

          Show
          smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer, We are working on this ticket. We will update you on 30 Jan 2017 [EOD] .
          Hide
          Permalink
          smita.pawar Smita Pawar (Inactive) added a comment -

          Hi Jennifer,

          Currently "William F Etheredge" employee is having '0' hrs as PTO hours.
          So workterra system can not minus PTO hrs from 0 PTO hrs.
          PFA screen shot for additional information.

          Second employee mentioned in the bad file is not existing in the JE Dunn.
          Hence workterra system will not accept -ve PTO hours for this employee also.

          Let us know if you need any additional information for same

          Thanks,
          Smita

          FYI Sachin Hingole,Nandkumar Prabhakar Karlekar

          Show
          smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer, Currently "William F Etheredge" employee is having '0' hrs as PTO hours. So workterra system can not minus PTO hrs from 0 PTO hrs. PFA screen shot for additional information. Second employee mentioned in the bad file is not existing in the JE Dunn. Hence workterra system will not accept -ve PTO hours for this employee also. Let us know if you need any additional information for same Thanks, Smita FYI Sachin Hingole , Nandkumar Prabhakar Karlekar
          smita.pawar Smita Pawar (Inactive) made changes -
          Attachment William F Etheredge.png [ 38600 ]
          satyap Satya made changes -
          Module Parent values: BenAdmin(10100) Parent values: ACA(10104)
          satyap Satya made changes -
          Component/s ACA [ 10004 ]
          Permalink
          smita.pawar Smita Pawar (Inactive) logged work - 31/Jan/17 04:54 AM
          • Time Spent:
            2h
             
            <No comment>
          Hide
          Permalink
          smita.pawar Smita Pawar (Inactive) added a comment -

          CC:Cindy Wibbing

          Show
          smita.pawar Smita Pawar (Inactive) added a comment - CC: Cindy Wibbing
          smita.pawar Smita Pawar (Inactive) made changes -
          Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
          smita.pawar Smita Pawar (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 2h [ 7200 ]
          Time Spent 1h [ 3600 ] 3h [ 10800 ]
          Worklog Id 21754 [ 21754 ]
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Nandkumar Prabhakar Karlekar (Inactive) made transition -
          Open Resolved
          		250d 16h 51m 1
          Nandkumar Prabhakar Karlekar (Inactive) made transition -
          Resolved Closed
          		3m 52s 1

            People

            Assignee:
            jennifer.leugers Jennifer Leugers
            Reporter:
            Cindy.Wibbing Cindy Wibbing (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 5h
                5h
                Remaining:
                Time Spent - 3h Remaining Estimate - 2h
                2h
                Logged:
                Time Spent - 3h Remaining Estimate - 2h
                3h