-
Type:
Support Activity
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Data Load
-
-
-
Hi,
Do we have a fix for negative hours sent on an ACA hours import. This creates kickouts and these hours do not end up getting loaded.
Please advise.
Thanks!
Cindy
Jennifer Leugers
made changes -
|
Assignee
|
Vijay Siddha
[ vijays
]
|
Smita Pawar
[ smita.pawar
]
|
Smita Pawar (Inactive)
made changes -
|
Remaining Estimate
|
|
5h
[ 18000
]
|
|
Original Estimate
|
|
5h
[ 18000
]
|
Smita Pawar (Inactive)
made changes -
|
Remaining Estimate
|
5h
[ 18000
]
|
4h
[ 14400
]
|
|
Time Spent
|
|
1h
[ 3600
]
|
|
Worklog Id
|
21391
[ 21391
]
|
|
Satya
made changes -
|
Module
|
Parent values: BenAdmin(10100)
|
Parent values: ACA(10104)
|
Satya
made changes -
|
Component/s
|
|
ACA
[ 10004
]
|
Smita Pawar (Inactive)
made changes -
|
Assignee
|
Smita Pawar
[ smita.pawar
]
|
Jennifer Leugers
[ jennifer.leugers
]
|
Smita Pawar (Inactive)
made changes -
|
Remaining Estimate
|
4h
[ 14400
]
|
2h
[ 7200
]
|
|
Time Spent
|
1h
[ 3600
]
|
3h
[ 10800
]
|
|
Worklog Id
|
21754
[ 21754
]
|
|
|
Resolution
|
|
Done
[ 10000
]
|
|
Status
|
Open
[ 1
]
|
Resolved
[ 5
]
|
|
Status
|
Resolved
[ 5
]
|
Closed
[ 6
]
|
{"report":{"apdex":1,"isInitial":true,"journeyId":"7e465d6a-47c9-4a74-aa6a-3420b565310e","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":618.2000000476837,"redirectCount":0,"resourceLoadedEnd":585.1000000238419,"resourceLoadedStart":113.80000007152557,"resourceTiming":[{"duration":7.799999952316284,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":113.80000007152557,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":113.80000007152557,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":121.60000002384186,"responseStart":0,"secureConnectionStart":0},{"duration":7.5,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":114.10000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":114.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":121.60000002384186,"responseStart":0,"secureConnectionStart":0},{"duration":7.799999952316284,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":114.20000004768372,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":114.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":122,"responseStart":0,"secureConnectionStart":0},{"duration":12.600000023841858,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":114.30000007152557,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":114.30000007152557,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":126.90000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":12.899999976158142,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":114.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":114.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":127.30000007152557,"responseStart":0,"secureConnectionStart":0},{"duration":63.200000047683716,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":114.5,"connectEnd":114.5,"connectStart":114.5,"domainLookupEnd":114.5,"domainLookupStart":114.5,"fetchStart":114.5,"redirectEnd":0,"redirectStart":0,"requestStart":114.5,"responseEnd":177.70000004768372,"responseStart":177.70000004768372,"secureConnectionStart":114.5},{"duration":88.70000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":114.60000002384186,"connectEnd":114.60000002384186,"connectStart":114.60000002384186,"domainLookupEnd":114.60000002384186,"domainLookupStart":114.60000002384186,"fetchStart":114.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":114.60000002384186,"responseEnd":203.30000007152557,"responseStart":203.30000007152557,"secureConnectionStart":114.60000002384186},{"duration":91.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":114.70000004768372,"connectEnd":114.70000004768372,"connectStart":114.70000004768372,"domainLookupEnd":114.70000004768372,"domainLookupStart":114.70000004768372,"fetchStart":114.70000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":114.70000004768372,"responseEnd":206.30000007152557,"responseStart":206.30000007152557,"secureConnectionStart":114.70000004768372},{"duration":92,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":114.90000009536743,"connectEnd":114.90000009536743,"connectStart":114.90000009536743,"domainLookupEnd":114.90000009536743,"domainLookupStart":114.90000009536743,"fetchStart":114.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":114.90000009536743,"responseEnd":206.90000009536743,"responseStart":206.90000009536743,"secureConnectionStart":114.90000009536743},{"duration":92.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":115,"connectEnd":115,"connectStart":115,"domainLookupEnd":115,"domainLookupStart":115,"fetchStart":115,"redirectEnd":0,"redirectStart":0,"requestStart":115,"responseEnd":207.20000004768372,"responseStart":207.20000004768372,"secureConnectionStart":115},{"duration":92.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":115.20000004768372,"connectEnd":115.20000004768372,"connectStart":115.20000004768372,"domainLookupEnd":115.20000004768372,"domainLookupStart":115.20000004768372,"fetchStart":115.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":115.20000004768372,"responseEnd":207.70000004768372,"responseStart":207.70000004768372,"secureConnectionStart":115.20000004768372},{"duration":92.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":115.20000004768372,"connectEnd":115.20000004768372,"connectStart":115.20000004768372,"domainLookupEnd":115.20000004768372,"domainLookupStart":115.20000004768372,"fetchStart":115.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":115.20000004768372,"responseEnd":208.10000002384186,"responseStart":208.10000002384186,"secureConnectionStart":115.20000004768372},{"duration":93.19999992847443,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":115.30000007152557,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":115.30000007152557,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":208.5,"responseStart":0,"secureConnectionStart":0},{"duration":94,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":115.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":115.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":209.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":93.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/344f6dde0e779bc821c159302c8a4389/shortcuts.js?context=issuenavigation&context=issueaction","startTime":115.40000009536743,"connectEnd":115.40000009536743,"connectStart":115.40000009536743,"domainLookupEnd":115.40000009536743,"domainLookupStart":115.40000009536743,"fetchStart":115.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":115.40000009536743,"responseEnd":208.80000007152557,"responseStart":208.80000007152557,"secureConnectionStart":115.40000009536743},{"duration":93.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":115.60000002384186,"connectEnd":115.60000002384186,"connectStart":115.60000002384186,"domainLookupEnd":115.60000002384186,"domainLookupStart":115.60000002384186,"fetchStart":115.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":115.60000002384186,"responseEnd":209.5,"responseStart":209.5,"secureConnectionStart":115.60000002384186},{"duration":464.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":116.5,"connectEnd":116.5,"connectStart":116.5,"domainLookupEnd":116.5,"domainLookupStart":116.5,"fetchStart":116.5,"redirectEnd":0,"redirectStart":0,"requestStart":116.5,"responseEnd":580.9000000953674,"responseStart":580.9000000953674,"secureConnectionStart":116.5},{"duration":468.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":116.5,"connectEnd":116.5,"connectStart":116.5,"domainLookupEnd":116.5,"domainLookupStart":116.5,"fetchStart":116.5,"redirectEnd":0,"redirectStart":0,"requestStart":116.5,"responseEnd":585.1000000238419,"responseStart":585.1000000238419,"secureConnectionStart":116.5},{"duration":188.60000002384186,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":390.5,"connectEnd":390.5,"connectStart":390.5,"domainLookupEnd":390.5,"domainLookupStart":390.5,"fetchStart":390.5,"redirectEnd":0,"redirectStart":0,"requestStart":390.5,"responseEnd":579.1000000238419,"responseStart":579.1000000238419,"secureConnectionStart":390.5}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":3,"responseStart":108,"responseEnd":109,"domLoading":111,"domInteractive":682,"domContentLoadedEventStart":683,"domContentLoadedEventEnd":741,"domComplete":954,"loadEventStart":954,"loadEventEnd":958,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"eff47f3305d664","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":75,"dbReadsTimeInMs":15,"dbConnsTimeInMs":17,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Nathaniel Cornejo-Walker (Inactive)
made changes -
