-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Configuration
-
-
-
Module:
BenAdmin
- Enrollment
I cannot edit the pay period dates to match the payroll schedule below. I keep getting the erro below. Please update asap
{"report":{"apdex":1,"isInitial":true,"journeyId":"6efd17da-080e-49f5-b308-1a3cd2bd57ba","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":775,"redirectCount":0,"resourceLoadedEnd":892.1999998092651,"resourceLoadedStart":137.5,"resourceTiming":[{"duration":184.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":137.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":137.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":321.69999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":184.10000014305115,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":137.89999985694885,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":137.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":322,"responseStart":0,"secureConnectionStart":0},{"duration":184.09999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":138,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":138,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":322.09999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":184,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":138.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":138.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":322.19999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":184,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":138.29999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":138.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":322.2999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":192.5,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":138.5,"connectEnd":138.5,"connectStart":138.5,"domainLookupEnd":138.5,"domainLookupStart":138.5,"fetchStart":138.5,"redirectEnd":0,"redirectStart":0,"requestStart":138.5,"responseEnd":331,"responseStart":331,"secureConnectionStart":138.5},{"duration":226.5,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":138.69999980926514,"connectEnd":138.69999980926514,"connectStart":138.69999980926514,"domainLookupEnd":138.69999980926514,"domainLookupStart":138.69999980926514,"fetchStart":138.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":138.69999980926514,"responseEnd":365.19999980926514,"responseStart":365.19999980926514,"secureConnectionStart":138.69999980926514},{"duration":229.70000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":138.89999985694885,"connectEnd":138.89999985694885,"connectStart":138.89999985694885,"domainLookupEnd":138.89999985694885,"domainLookupStart":138.89999985694885,"fetchStart":138.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":138.89999985694885,"responseEnd":368.59999990463257,"responseStart":368.59999990463257,"secureConnectionStart":138.89999985694885},{"duration":232.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":139.09999990463257,"connectEnd":139.09999990463257,"connectStart":139.09999990463257,"domainLookupEnd":139.09999990463257,"domainLookupStart":139.09999990463257,"fetchStart":139.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":139.09999990463257,"responseEnd":371.2999999523163,"responseStart":371.2999999523163,"secureConnectionStart":139.09999990463257},{"duration":232.60000014305115,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":139.39999985694885,"connectEnd":139.39999985694885,"connectStart":139.39999985694885,"domainLookupEnd":139.39999985694885,"domainLookupStart":139.39999985694885,"fetchStart":139.39999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":139.39999985694885,"responseEnd":372,"responseStart":372,"secureConnectionStart":139.39999985694885},{"duration":233,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":139.59999990463257,"connectEnd":139.59999990463257,"connectStart":139.59999990463257,"domainLookupEnd":139.59999990463257,"domainLookupStart":139.59999990463257,"fetchStart":139.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":139.59999990463257,"responseEnd":372.59999990463257,"responseStart":372.59999990463257,"secureConnectionStart":139.59999990463257},{"duration":234.70000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":139.79999995231628,"connectEnd":139.79999995231628,"connectStart":139.79999995231628,"domainLookupEnd":139.79999995231628,"domainLookupStart":139.79999995231628,"fetchStart":139.79999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":139.79999995231628,"responseEnd":374.5,"responseStart":374.5,"secureConnectionStart":139.79999995231628},{"duration":337.5,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":140,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":140,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":477.5,"responseStart":0,"secureConnectionStart":0},{"duration":236.60000014305115,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/9b4bc78b7cc5c86b31ff012e5c329c28/shortcuts.js?context=issuenavigation&context=issueaction","startTime":140.19999980926514,"connectEnd":140.19999980926514,"connectStart":140.19999980926514,"domainLookupEnd":140.19999980926514,"domainLookupStart":140.19999980926514,"fetchStart":140.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":140.19999980926514,"responseEnd":376.7999999523163,"responseStart":376.7999999523163,"secureConnectionStart":140.19999980926514},{"duration":337.2000000476837,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":140.39999985694885,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":140.39999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":477.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":238.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":140.5,"connectEnd":140.5,"connectStart":140.5,"domainLookupEnd":140.5,"domainLookupStart":140.5,"fetchStart":140.5,"redirectEnd":0,"redirectStart":0,"requestStart":140.5,"responseEnd":379.09999990463257,"responseStart":379.09999990463257,"secureConnectionStart":140.5},{"duration":97.10000014305115,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":490.69999980926514,"connectEnd":490.69999980926514,"connectStart":490.69999980926514,"domainLookupEnd":490.69999980926514,"domainLookupStart":490.69999980926514,"fetchStart":490.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":490.69999980926514,"responseEnd":587.7999999523163,"responseStart":587.7999999523163,"secureConnectionStart":490.69999980926514}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":30,"responseStart":126,"responseEnd":133,"domLoading":132,"domInteractive":893,"domContentLoadedEventStart":893,"domContentLoadedEventEnd":960,"domComplete":1109,"loadEventStart":1109,"loadEventEnd":1111,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"379c7f70b70ccd","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":79,"dbReadsTimeInMs":13,"dbConnsTimeInMs":14,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Vinanti Yadav (Inactive)
added a comment - Hi Debbie Kulling ,
As per your request, we have updated pay period dates for payroll schedule named '2017 semi-monthly Payroll' as given in attached document. Please check and confirm.
Thanks & Regards,
Vinanti R. Yadav
CC: Jyoti Mayne 
Hi Jyoti Mayne,
As discussed, I tried editing the pay periods for 2017 semi-monthly Payroll. However, we encountered the same error.
Also after clicking 'OK', we can't click anywhere on the screen, if we do so it keeps showing the same error and we have to close the window and login again.
Kindly request you to please look into this.
----------------------------------------------------------------
CC: Mandar Kulkarni, Vijay Siddha