-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Configuration
-
-
-
Module:
BenAdmin
- Enrollment
I cannot edit the pay period dates to match the payroll schedule below. I keep getting the erro below. Please update asap
{"report":{"apdex":1,"isInitial":true,"journeyId":"a7144a40-0dad-4c6c-b1a8-d1b41207b0b9","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":675,"redirectCount":0,"resourceLoadedEnd":477,"resourceLoadedStart":105.10000000149012,"resourceTiming":[{"duration":174.89999999850988,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":105.10000000149012,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":105.10000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":280,"responseStart":0,"secureConnectionStart":0},{"duration":175,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":105.39999999850988,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":105.39999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":280.3999999985099,"responseStart":0,"secureConnectionStart":0},{"duration":174.89999999850988,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":105.60000000149012,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":105.60000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":280.5,"responseStart":0,"secureConnectionStart":0},{"duration":174.90000000223517,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":105.69999999925494,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":105.69999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":280.6000000014901,"responseStart":0,"secureConnectionStart":0},{"duration":174.60000000149012,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":106,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":106,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":280.6000000014901,"responseStart":0,"secureConnectionStart":0},{"duration":182.79999999701977,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":106.10000000149012,"connectEnd":106.10000000149012,"connectStart":106.10000000149012,"domainLookupEnd":106.10000000149012,"domainLookupStart":106.10000000149012,"fetchStart":106.10000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":106.10000000149012,"responseEnd":288.8999999985099,"responseStart":288.8999999985099,"secureConnectionStart":106.10000000149012},{"duration":201.09999999776483,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":106.30000000074506,"connectEnd":106.30000000074506,"connectStart":106.30000000074506,"domainLookupEnd":106.30000000074506,"domainLookupStart":106.30000000074506,"fetchStart":106.30000000074506,"redirectEnd":0,"redirectStart":0,"requestStart":106.30000000074506,"responseEnd":307.3999999985099,"responseStart":307.3999999985099,"secureConnectionStart":106.30000000074506},{"duration":203.80000000074506,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":106.5,"connectEnd":106.5,"connectStart":106.5,"domainLookupEnd":106.5,"domainLookupStart":106.5,"fetchStart":106.5,"redirectEnd":0,"redirectStart":0,"requestStart":106.5,"responseEnd":310.30000000074506,"responseStart":310.30000000074506,"secureConnectionStart":106.5},{"duration":204.09999999776483,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":106.60000000149012,"connectEnd":106.60000000149012,"connectStart":106.60000000149012,"domainLookupEnd":106.60000000149012,"domainLookupStart":106.60000000149012,"fetchStart":106.60000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":106.60000000149012,"responseEnd":310.69999999925494,"responseStart":310.69999999925494,"secureConnectionStart":106.60000000149012},{"duration":204.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":106.69999999925494,"connectEnd":106.69999999925494,"connectStart":106.69999999925494,"domainLookupEnd":106.69999999925494,"domainLookupStart":106.69999999925494,"fetchStart":106.69999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":106.69999999925494,"responseEnd":311.19999999925494,"responseStart":311.19999999925494,"secureConnectionStart":106.69999999925494},{"duration":204.69999999925494,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":107,"connectEnd":107,"connectStart":107,"domainLookupEnd":107,"domainLookupStart":107,"fetchStart":107,"redirectEnd":0,"redirectStart":0,"requestStart":107,"responseEnd":311.69999999925494,"responseStart":311.69999999925494,"secureConnectionStart":107},{"duration":205,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":107.10000000149012,"connectEnd":107.10000000149012,"connectStart":107.10000000149012,"domainLookupEnd":107.10000000149012,"domainLookupStart":107.10000000149012,"fetchStart":107.10000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":107.10000000149012,"responseEnd":312.1000000014901,"responseStart":312.1000000014901,"secureConnectionStart":107.10000000149012},{"duration":205.30000000074506,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":107.19999999925494,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":107.19999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":312.5,"responseStart":0,"secureConnectionStart":0},{"duration":205.10000000149012,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":107.39999999850988,"connectEnd":107.39999999850988,"connectStart":107.39999999850988,"domainLookupEnd":107.39999999850988,"domainLookupStart":107.39999999850988,"fetchStart":107.39999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":107.39999999850988,"responseEnd":312.5,"responseStart":312.5,"secureConnectionStart":107.39999999850988},{"duration":205.59999999776483,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":107.60000000149012,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":107.60000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":313.19999999925494,"responseStart":0,"secureConnectionStart":0},{"duration":205.5,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":107.69999999925494,"connectEnd":107.69999999925494,"connectStart":107.69999999925494,"domainLookupEnd":107.69999999925494,"domainLookupStart":107.69999999925494,"fetchStart":107.69999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":107.69999999925494,"responseEnd":313.19999999925494,"responseStart":313.19999999925494,"secureConnectionStart":107.69999999925494},{"duration":367.6000000014901,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":108.89999999850988,"connectEnd":108.89999999850988,"connectStart":108.89999999850988,"domainLookupEnd":108.89999999850988,"domainLookupStart":108.89999999850988,"fetchStart":108.89999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":108.89999999850988,"responseEnd":476.5,"responseStart":476.5,"secureConnectionStart":108.89999999850988},{"duration":368,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":109,"connectEnd":109,"connectStart":109,"domainLookupEnd":109,"domainLookupStart":109,"fetchStart":109,"redirectEnd":0,"redirectStart":0,"requestStart":109,"responseEnd":477,"responseStart":477,"secureConnectionStart":109}],"threshold":1000,"fetchStart":1,"domainLookupStart":1,"domainLookupEnd":1,"connectStart":1,"connectEnd":1,"requestStart":3,"responseStart":100,"responseEnd":101,"domLoading":104,"domInteractive":759,"domContentLoadedEventStart":759,"domContentLoadedEventEnd":806,"domComplete":900,"loadEventStart":900,"loadEventEnd":902,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"74ca088e73ace","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":62,"dbReadsTimeInMs":11,"dbConnsTimeInMs":13,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Prasad Patil (Inactive)
added a comment - Hi Jyoti Mayne ,
As discussed, I tried editing the pay periods for 2017 semi-monthly Payroll. However, we encountered the same error.
Also after clicking 'OK', we can't click anywhere on the screen, if we do so it keeps showing the same error and we have to close the window and login again.
Kindly request you to please look into this.
----------------------------------------------------------------
CC: Mandar Kulkarni , Vijay Siddha 
Hi Debbie Kulling,
As per your request, we have updated pay period dates for payroll schedule named '2017 semi-monthly Payroll' as given in attached document. Please check and confirm.
Thanks & Regards,
Vinanti R. Yadav
CC: Jyoti Mayne