WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8487

Plan termination fail during termination of election

    Details

    • Type: Analysis
    • Status: Closed
    • Priority: Low
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Severity:
      Simple

      Description

      1)Login with Partner on Lb
      2)Search and select company
      3)Go to benadmin
      4)Search and select employee
      5)Navigate to benefits->Terminate plan elections
      6)Select benefit plan and set termination date
      7)Click on save
      8)Plan termination fails occurs many times on LB.
      9)On stage this issue is intermittent.

      Actual Result:Plan termination fail during termination of election

      Expected result: Election should terminate successfully

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-2437 WT -> Election Termination Screens -> Show the calculated effective dates before user terminates any election

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

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            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            CC; Alankar Chavan, Prasad Pise, Rakesh Roy

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - CC; Alankar Chavan , Prasad Pise , Rakesh Roy
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            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Umesh Kadam,

            As discussed with you we have executed Effective date services.
            "Eligibility Check And Ineligible Cobra Dependent Service
            ============================================================
            DateTime : 2/17/2017 12:52:32 PM
            Company : CAISO
            Status : Service executed successfully."
            But still issue exists.

            Thanks,
            Jayshree

            CC: Alankar Chavan, Prasad Pise Rakesh Roy

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Umesh Kadam , As discussed with you we have executed Effective date services. "Eligibility Check And Ineligible Cobra Dependent Service ============================================================ DateTime : 2/17/2017 12:52:32 PM Company : CAISO Status : Service executed successfully." But still issue exists. Thanks, Jayshree CC: Alankar Chavan , Prasad Pise Rakesh Roy
            Hide
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            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Jayshree Nagpure,

            I have checked records causing this issue from background, and there are still 3737 records present in intermediate table with effective date less than today. Please find attached screenshot for the same.

            Please attach fresh company in LB and check again.

            Thanks and Regards,
            :: Umesh Kadam

            CC : Jyoti Mayne, Alankar Chavan, Prasad Pise

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Jayshree Nagpure , I have checked records causing this issue from background, and there are still 3737 records present in intermediate table with effective date less than today. Please find attached screenshot for the same. Please attach fresh company in LB and check again. Thanks and Regards, :: Umesh Kadam CC : Jyoti Mayne , Alankar Chavan , Prasad Pise
            Hide
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            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Currently this is not reproducing

            Hence closing this jira

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Currently this is not reproducing Hence closing this jira

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

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                Updated:
                Resolved:

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