WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8487

Plan termination fail during termination of election

    Details

    • Type: Analysis
    • Status: Closed
    • Priority: Low
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Severity:
      Simple

      Description

      1)Login with Partner on Lb
      2)Search and select company
      3)Go to benadmin
      4)Search and select employee
      5)Navigate to benefits->Terminate plan elections
      6)Select benefit plan and set termination date
      7)Click on save
      8)Plan termination fails occurs many times on LB.
      9)On stage this issue is intermittent.

      Actual Result:Plan termination fail during termination of election

      Expected result: Election should terminate successfully

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-2437 WT -> Election Termination Screens -> Show the calculated effective dates before user terminates any election

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

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            jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
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            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            CC; Alankar Chavan, Prasad Pise, Rakesh Roy

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - CC; Alankar Chavan , Prasad Pise , Rakesh Roy
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Field Original Value New Value
            Assignee Vijay Siddha [ vijays ] Umesh Kadam [ umesh.kadam ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment Plan termination fail-caiso.png [ 39819 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment plan termination fail-symphony.png [ 39820 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment PlanterminationFail-JE Dunn.png [ 39821 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Link This issue relates to WT-2437 [ WT-2437 ]
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 16/Feb/17 12:38 PM
            • Time Spent:
              1h
               

              Issue Log and internal discussion with umesh

            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 25546 [ 25546 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 1h [ 3600 ] 1.5h [ 5400 ]
            Worklog Id 25673 [ 25673 ]
            Permalink
            umesh.kadam Umesh Kadam (Inactive) logged work - 16/Feb/17 05:30 PM
            • Time Spent:
              0.5h
               

              Discussion with Jayshree
              Data verification for issue existence

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            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Umesh Kadam,

            As discussed with you we have executed Effective date services.
            "Eligibility Check And Ineligible Cobra Dependent Service
            ============================================================
            DateTime : 2/17/2017 12:52:32 PM
            Company : CAISO
            Status : Service executed successfully."
            But still issue exists.

            Thanks,
            Jayshree

            CC: Alankar Chavan, Prasad Pise Rakesh Roy

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Umesh Kadam , As discussed with you we have executed Effective date services. "Eligibility Check And Ineligible Cobra Dependent Service ============================================================ DateTime : 2/17/2017 12:52:32 PM Company : CAISO Status : Service executed successfully." But still issue exists. Thanks, Jayshree CC: Alankar Chavan , Prasad Pise Rakesh Roy
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Attachment WT_8487_Records_in_Intermediate_Table.png [ 40102 ]
            Hide
            Permalink
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Jayshree Nagpure,

            I have checked records causing this issue from background, and there are still 3737 records present in intermediate table with effective date less than today. Please find attached screenshot for the same.

            Please attach fresh company in LB and check again.

            Thanks and Regards,
            :: Umesh Kadam

            CC : Jyoti Mayne, Alankar Chavan, Prasad Pise

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Jayshree Nagpure , I have checked records causing this issue from background, and there are still 3737 records present in intermediate table with effective date less than today. Please find attached screenshot for the same. Please attach fresh company in LB and check again. Thanks and Regards, :: Umesh Kadam CC : Jyoti Mayne , Alankar Chavan , Prasad Pise
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Jayshree Nagpure [ jayshree.nagpure ]
            satyap Satya made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            satyap Satya made changes -
            Environment LB [ 10800 ]
            Issue Type Bug [ 1 ] Task [ 3 ]
            Status Open [ 1 ] New Request [ 10029 ]
            Workflow WT_Defects [ 32677 ] WT_Features [ 33006 ]
            Permalink
            umesh.kadam Umesh Kadam (Inactive) logged work - 20/Feb/17 05:30 PM
            • Time Spent:
              1h
               

              Data verification (scenario verified for reported issue)
              Shared details with QA Team.

            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 1.5h [ 5400 ] 2.5h [ 9000 ]
            Worklog Id 26225 [ 26225 ]
            satyap Satya made changes -
            Issue Type Task [ 3 ] Analysis [ 10711 ]
            Status New Request [ 10029 ] New [ 10508 ]
            Workflow WT_Features [ 33006 ] WorkTerra_Analysis_ver 1.0 [ 52492 ]
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Currently this is not reproducing

            Hence closing this jira

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Currently this is not reproducing Hence closing this jira
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status New [ 10508 ] In Analysis [ 10008 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Resolution Cannot Reproduce [ 5 ]
            Status In Analysis [ 10008 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Satya made transition -
            Open New Request
            		4d 7h 39m 1
            Satya made transition -
            New Request NEW
            		210d 18h 17m 1
            Jayshree Nagpure (Inactive) made transition -
            NEW In Analysis
            		218d 21h 26m 1
            Jayshree Nagpure (Inactive) made transition -
            In Analysis Closed
            		21s 1

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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