Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-8628

Intrepid USA error on billing details reports

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have
    • Code Reviewed By:
      Prasanna Karlekar

      Description

      Attached is a spreadsheet with the errors I have found for Intrepid. This thing is a mess. Rates are doubling, Coverages are doubling, I have included notes next to each line item.

      The billing details coverage amounts don't match the enrollment coverage amounts. Is there anyway to stop the report from pulling life ltd std etc when they are still pending approval? These should not be billed for until we have approved coverage on them.

      Also on the child life this is a problem with all clients with this type of coverage - If the coverage is per family - ie - you have 1 child and elect $10,000 in coverage the approved coverage amount on the bill should be $10,000, likewise if you have 3 children. But the report pulls $30,000. This amount is incorrect. In most cases, however the premium is correct, not in all but in most. if we could find a fix for this across the board that would be great.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              lhernandez Lisa Hernandez (Inactive)
              Reporter:
              lhernandez Lisa Hernandez (Inactive)
              Account Executive:
              Tracy Kot (Inactive)
              Developer:
              Aditya Vishwakarma (Inactive)
              QA:
              Meghana Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 14.75h
                  14.75h