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  1. WORKTERRA
  2. WT-8628

Intrepid USA error on billing details reports

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Attached is a spreadsheet with the errors I have found for Intrepid. This thing is a mess. Rates are doubling, Coverages are doubling, I have included notes next to each line item.

      The billing details coverage amounts don't match the enrollment coverage amounts. Is there anyway to stop the report from pulling life ltd std etc when they are still pending approval? These should not be billed for until we have approved coverage on them.

      Also on the child life this is a problem with all clients with this type of coverage - If the coverage is per family - ie - you have 1 child and elect $10,000 in coverage the approved coverage amount on the bill should be $10,000, likewise if you have 3 children. But the report pulls $30,000. This amount is incorrect. In most cases, however the premium is correct, not in all but in most. if we could find a fix for this across the board that would be great.

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            Activity

            Transition Time In Source Status Execution Times
            Prasanna Karlekar (Inactive) made transition -
            Open In Development
            9h 50m 1
            Sachin Hingole (Inactive) made transition -
            In Development In LB Testing
            21h 52m 1
            Sachin Hingole (Inactive) made transition -
            In LB Testing Stage Testing
            6d 20h 44m 1
            Rakesh Roy (Inactive) made transition -
            Stage Testing In Production Testing
            6d 4m 1
            Meghana Joshi (Inactive) made transition -
            In Production Testing Production Complete
            1h 17m 1

              People

              Assignee:
              lhernandez Lisa Hernandez (Inactive)
              Reporter:
              lhernandez Lisa Hernandez (Inactive)
              Account Executive:
              Tracy Kot (Inactive)
              Developer:
              Aditya Vishwakarma (Inactive)
              QA:
              Meghana Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

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                  14.75h