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  1. WORKTERRA
  2. WT-9023

NSHE incorrect amount pulling on payroll report

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Company:
      NSHE
    • Module:
      BenAdmin - Report
    • Severity:
      Simple

      Description

      The deduction amount pulling out for the employee below is not correct even though it is correct in the UI and when I pull an enrollment report please advise

      Ruben Ghosal’s monthly premium shows $47.60. It is $21.00 monthly in the system. This is the only employee (that I’ve seen) that is screwed up.

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            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            Hi Prasanna Karlekar,

            As we checked on export template it exported $21 on file. Could please check with report.

            Thanks
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Prasanna Karlekar , As we checked on export template it exported $21 on file. Could please check with report. Thanks Ganesh
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Debbie Kulling,

            Ganesh Sadawarte has replied in above comment for Export feed. Please refer same for export.

            For Reports:
            We have verified following standard reports for March 2017 month for employee Ruben Ghosal plan Group Critical Illness - 20000 and following is the cost appearing for respective report:

            • Enrollment Census - $21
            • NSHE Billing - $21
            • Deduction Report - $42 (The cost appearing is double but this is as per implementation as Start and End date of pay period is spanning across 2 months)

            Except for Deduction report, cost is proper on other reports. Please let us know, if anything more needs to be verified.

            Thank you!

            cc: Satya, Ganesh Sadawarte

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Debbie Kulling , Ganesh Sadawarte has replied in above comment for Export feed. Please refer same for export. For Reports: We have verified following standard reports for March 2017 month for employee Ruben Ghosal plan Group Critical Illness - 20000 and following is the cost appearing for respective report: Enrollment Census - $21 NSHE Billing - $21 Deduction Report - $42 (The cost appearing is double but this is as per implementation as Start and End date of pay period is spanning across 2 months) Except for Deduction report, cost is proper on other reports. Please let us know, if anything more needs to be verified. Thank you! cc: Satya , Ganesh Sadawarte
            Hide
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Debbie Kulling,
            Could you please let us know if any further action required on this? Thanks.

            ---------------------------------
            CC: Vijay Siddha, Satya

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Debbie Kulling , Could you please let us know if any further action required on this? Thanks. --------------------------------- CC: Vijay Siddha , Satya
            Hide
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Debbie Kulling,
            Just a gentle reminder on this one, is there any further action required? Or it is ok to close this issue? Please let us know. Thanks.

            ------------------------------------------------------------
            CC: Vijay Siddha, Satya, Jaideep Vinchurkar

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Debbie Kulling , Just a gentle reminder on this one, is there any further action required? Or it is ok to close this issue? Please let us know. Thanks. ------------------------------------------------------------ CC: Vijay Siddha , Satya , Jaideep Vinchurkar
            Hide
            Raywill Raymond Williams (Inactive) added a comment -

            Hi Debbie Kulling-

            is this ticket still valid?

            Show
            Raywill Raymond Williams (Inactive) added a comment - Hi Debbie Kulling - is this ticket still valid?
            Hide
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hello All,
            Marking this ticket as Resolved for now, feel free to Reopen if any further action required. Thanks.

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hello All, Marking this ticket as Resolved for now, feel free to Reopen if any further action required. Thanks.

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

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                Updated:
                Resolved:

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