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Type:
Support Activity
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Configuration
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Reported by:Support
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Company:NSHE
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Module:BenAdmin - Report
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Severity:Simple
The deduction amount pulling out for the employee below is not correct even though it is correct in the UI and when I pull an enrollment report please advise
Ruben Ghosal’s monthly premium shows $47.60. It is $21.00 monthly in the system. This is the only employee (that I’ve seen) that is screwed up.
Template
- relates to
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- Resolved
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| Field | Original Value | New Value |
|---|---|---|
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Report(10109) |
| Assignee | Mandar Kulkarni [ mandark ] | Ganesh Sadawarte [ ganesh.sadawarte ] |
| Module | Parent values: BenAdmin(10100)Level 1 values: Report(10109) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
| Module | Parent values: BenAdmin(10100)Level 1 values: Export(10110) | Parent values: BenAdmin(10100)Level 1 values: Report(10109) |
| Assignee | Ganesh Sadawarte [ ganesh.sadawarte ] | Prasanna Karlekar [ prasanna ] |
| Remaining Estimate | 2h [ 7200 ] | |
| Original Estimate | 2h [ 7200 ] |
| Remaining Estimate | 2h [ 7200 ] | 1h [ 3600 ] |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 34627 [ 34627 ] |
Hi Debbie Kulling,
Ganesh Sadawarte has replied in above comment for Export feed. Please refer same for export.
For Reports:
We have verified following standard reports for March 2017 month for employee Ruben Ghosal plan Group Critical Illness - 20000 and following is the cost appearing for respective report:
- Enrollment Census - $21
- NSHE Billing - $21
- Deduction Report - $42 (The cost appearing is double but this is as per implementation as Start and End date of pay period is spanning across 2 months)
Except for Deduction report, cost is proper on other reports. Please let us know, if anything more needs to be verified.
Thank you!
cc: Satya, Ganesh Sadawarte
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Prasanna Karlekar [ prasanna ] | Debbie Kulling [ dkulling ] |
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- Time Spent:
- 1.5h
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Discussion
Analysis
Status update
| Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
| Time Spent | 1h [ 3600 ] | 2.5h [ 9000 ] |
| Worklog Id | 35285 [ 35285 ] |
Hi Debbie Kulling,
Could you please let us know if any further action required on this? Thanks.
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CC: Vijay Siddha, Satya
Hi Debbie Kulling,
Just a gentle reminder on this one, is there any further action required? Or it is ok to close this issue? Please let us know. Thanks.
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CC: Vijay Siddha, Satya, Jaideep Vinchurkar
| Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Hi Debbie Kulling-
is this ticket still valid?
Raymond Williams (Inactive)
added a comment - Hi Debbie Kulling -
is this ticket still valid? Hello All,
Marking this ticket as Resolved for now, feel free to Reopen if any further action required. Thanks.
| Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
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20h 6m | 1 |
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84d 18h 55m | 1 |
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88d 5h 39m | 1 |
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13s | 1 |
|
5s | 1 |
Hi Prasanna Karlekar,
As we checked on export template it exported $21 on file. Could please check with report.
Thanks
Ganesh