WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9023

NSHE incorrect amount pulling on payroll report

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Company:
      NSHE
    • Module:
      BenAdmin - Report
    • Severity:
      Simple

      Description

      The deduction amount pulling out for the employee below is not correct even though it is correct in the UI and when I pull an enrollment report please advise

      Ruben Ghosal’s monthly premium shows $47.60. It is $21.00 monthly in the system. This is the only employee (that I’ve seen) that is screwed up.

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          Issue Links

          relates to

          Support Activity - Support Activity WT-12997 Caring Healthcare - Payroll deduction Report

          • Medium - Has the potential to affect progress.
          • Resolved

            Activity

            Transition Time In Source Status Execution Times
            Prasanna Karlekar (Inactive) made transition -
            Open In Progress
            		20h 6m 1
            Mandar Kulkarni (Inactive) made transition -
            In Progress Waiting for Customer Input
            		84d 18h 55m 1
            Mandar Kulkarni (Inactive) made transition -
            Waiting for Customer Input In Progress
            		88d 5h 39m 1
            Mandar Kulkarni (Inactive) made transition -
            In Progress Resolved
            		13s 1
            Mandar Kulkarni (Inactive) made transition -
            Resolved Closed
            		5s 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2.5h
                  2.5h