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Type:
Change Request
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Status: Production Complete
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Module:BenAdmin - Report
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Reported by:White Label
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Item State:Production Complete - Closed
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Sprint:WT Sprint 34 - Enhancements
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Severity:Simple
We currently have the Basic Life and AD&D plans in Symphony set up with the billing period policy for the change/terms set to be “Premiums waived prior the cut-off day” rule with the days set to “15” (e.g. if termed after 15th, premiums are waived). What we are seeing on the billing summary and the billing details is that the termination employee’s coverage is still included in the volume even though their premium is $0. This is causing issue with the carriers as they compute off of the total volume being displayed on the summary and since the volume is incorrectly displaying for termed members, it is throwing off the totals.
I have attached a snapshot of the report showing a member is termed but their volume is still showing on the report but listed with $0.00 premiums. Also there is a snap shot of the summary showing where the Volume is overstated on the report compared to the total premiums being collected.
Thanks Gary
CC: Jackie Sivigny Robyn Adkison
Field | Original Value | New Value |
---|---|---|
Description |
We currently have the Basic Life and AD&D plans in Symphony set up with the billing period poly for the change/terms set to be “Premiums waived prior the cut-off day” rule with the days set to “15” (e.g. if termed after 15th, premiums are waived). What we are seeing on the billing summary and the billing details is that the termination employee’s coverage is still included in the volume even though their premium is $0. This is causing issue with the carriers as they compute off of the total volume being displayed on the summary and since the volume is incorrectly displaying for termed members, it is throwing off the totals. I have attached a snapshot of the report showing a member is termed but their volume is still showing on the report but listed with $0.00 premiums. Also there is a snap shot of the summary showing where the Volume is overstated on the report compared to the total premiums being collected. Thanks Gary CC: @Jackie @Robyn |
We currently have the Basic Life and AD&D plans in Symphony set up with the billing period policy for the change/terms set to be “Premiums waived prior the cut-off day” rule with the days set to “15” (e.g. if termed after 15th, premiums are waived). What we are seeing on the billing summary and the billing details is that the termination employee’s coverage is still included in the volume even though their premium is $0. This is causing issue with the carriers as they compute off of the total volume being displayed on the summary and since the volume is incorrectly displaying for termed members, it is throwing off the totals. I have attached a snapshot of the report showing a member is termed but their volume is still showing on the report but listed with $0.00 premiums. Also there is a snap shot of the summary showing where the Volume is overstated on the report compared to the total premiums being collected. Thanks Gary CC: [~jackie.sivigny] [~Robyn.Adkison] |
Assignee | Vijay Siddha [ vijays ] | Prasanna Karlekar [ prasanna ] |
Assignee | Prasanna Karlekar [ prasanna ] | Prasad Patil [ prasad.patil ] |
Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
Support Task Type | Customization [ 11204 ] | |
Workflow | WT_Defects [ 43894 ] | WT_Support [ 44033 ] |
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 1h [ 3600 ] | |
Worklog Id | 53349 [ 53349 ] |
Assignee | Prasad Patil [ prasad.patil ] | Gary Cunningham [ gary.cunningham ] |
Resolution | Fixed [ 1 ] | |
Status | Open [ 1 ] | Resolved [ 5 ] |
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- Time Spent:
- 1h
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Analysis and Discussion with Prasanna.
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- Time Spent:
- 0.75h
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Issue go through
Discussion for reply
Resolution | Fixed [ 1 ] | |
Status | Resolved [ 5 ] | Reopened [ 4 ] |
Assignee | Gary Cunningham [ gary.cunningham ] | Prasad Patil [ prasad.patil ] |
Status | Reopened [ 4 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Assignee | Prasad Patil [ prasad.patil ] | Gary Cunningham [ gary.cunningham ] |
Time Spent | 1h [ 3600 ] | 1.5h [ 5400 ] |
Worklog Id | 55746 [ 55746 ] |
Assignee | Gary Cunningham [ gary.cunningham ] | Prasad Patil [ prasad.patil ] |
Time Spent | 1.5h [ 5400 ] | 2h [ 7200 ] |
Worklog Id | 56306 [ 56306 ] |
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- Time Spent:
- 0.25h
-
Discussion on Billing Report in case of Waiver rule
Assignee | Prasad Patil [ prasad.patil ] | Robyn Adkison [ robyn.adkison ] |
Time Spent | 2h [ 7200 ] | 3.5h [ 12600 ] |
Worklog Id | 56762 [ 56762 ] |
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- Time Spent:
- 1.5h
-
Analysis and Discussion with Prasanna and Lalit.
Time Spent | 3.5h [ 12600 ] | 4.25h [ 15300 ] |
Worklog Id | 57013 [ 57013 ] |
Time Spent | 4.25h [ 15300 ] | 4.5h [ 16200 ] |
Worklog Id | 57027 [ 57027 ] |
Assignee | Robyn Adkison [ robyn.adkison ] | Prasad Patil [ prasad.patil ] |
Environment | Production [ 10005 ] | |
Issue Type | Support Activity [ 10301 ] | Change Request [ 10002 ] |
Status | Waiting for Customer Input [ 10500 ] | New Request [ 10029 ] |
Support Task Type | Customization [ 11204 ] | |
Workflow | WT_Support [ 44033 ] | WT_Features [ 45439 ] |
Assignee | Prasad Patil [ prasad.patil ] | Prasanna Karlekar [ prasanna ] |
Time Spent | 4.5h [ 16200 ] | 5h [ 18000 ] |
Worklog Id | 58813 [ 58813 ] |
Sprint | WT Sprint 32 - Enhancement [ 75 ] |
Rank | Ranked higher |
Assignee | Prasanna Karlekar [ prasanna ] | Parmeshwar Jumbad [ parmeshwar.jumbade ] |
Dev Due Date | 10/Aug/2017 | |
Original Estimate | 0h [ 0 ] |
Sprint | WT Sprint 32 - Enhancement [ 75 ] | WT Sprint 34 - Enhancements [ 80 ] |
Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
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- Time Spent:
- 0.5h
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Discussion on scenario mentioned in JIRA
Approach to do the changes
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- Time Spent:
- 2.75h
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Check existing comments and discussion
Analysis of Problem
Time Spent | 5h [ 18000 ] | 7.75h [ 27900 ] |
Worklog Id | 68739 [ 68739 ] |
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- Time Spent:
- 5.75h
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Changes to resolve issue, Discussion and Testing
Time Spent | 7.75h [ 27900 ] | 12.75h [ 45900 ] |
Worklog Id | 69072 [ 69072 ] |
Dev Estimates | 30 |
Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | Parent values: Development(10200)Level 1 values: In Progress(10206) |
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- Time Spent:
- 6.5h
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Code changes, discussion and unit testing
Time Spent | 12.75h [ 45900 ] | 19.25h [ 69300 ] |
Worklog Id | 69227 [ 69227 ] |
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- Time Spent:
- 0.5h
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Discussion on fix done
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- Time Spent:
- 4.5h
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Discussion and verified Billing policy Termination test cases for waiver rules
Time Spent | 19.25h [ 69300 ] | 23.75h [ 85500 ] |
Worklog Id | 69539 [ 69539 ] |
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- Time Spent:
- 0.5h
-
Discussion on waiver scenarios to be unit test
Time Spent | 23.75h [ 85500 ] | 24.5h [ 88200 ] |
Worklog Id | 69072 [ 69072 ] |
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- Time Spent:
- 4h
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Discussion an about billing Policy test cases
Verified one day enrollment billing data
Time Spent | 24.5h [ 88200 ] | 27h [ 97200 ] |
Worklog Id | 69721 [ 69721 ] |
Time Spent | 27h [ 97200 ] | 29h [ 104400 ] |
Worklog Id | 69721 [ 69721 ] |
Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) | Parent values: Development(10200)Level 1 values: Ready for Review(10208) |
Remaining Estimate | 0h [ 0 ] | 0.5h [ 1800 ] |
Time Spent | 29h [ 104400 ] | 28.5h [ 102600 ] |
Worklog Id | 69721 [ 69721 ] |
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- Time Spent:
- 0.25h
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Scenario creation - 1 day election
Status | New Request [ 10029 ] | Pending for Approval [ 10002 ] |
Status | Pending for Approval [ 10002 ] | Approved for Development [ 10003 ] |
Status | Approved for Development [ 10003 ] | In Development [ 10007 ] |
Remaining Estimate | 0.5h [ 1800 ] | 0h [ 0 ] |
Time Spent | 28.5h [ 102600 ] | 29h [ 104400 ] |
Worklog Id | 70406 [ 70406 ] |
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- Time Spent:
- 0.75h
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Code review - Changes suggested
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- Time Spent:
- 1.5h
-
Discussion on changes suggested
Changes and Unit testing
Item State | Parent values: Development(10200)Level 1 values: Ready for Review(10208) | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) |
Time Spent | 29h [ 104400 ] | 30.5h [ 109800 ] |
Worklog Id | 71334 [ 71334 ] |
Code Review Date | 11/Aug/2017 | |
Code Reviewed By | Prasanna Karlekar [ 11907 ] |
Item State | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
Attachment | WT-9746-Changes description.doc [ 58733 ] |
Assignee | Parmeshwar Jumbad [ parmeshwar.jumbade ] | Sachin Hingole [ sachin.hingole ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
Assignee | Sachin Hingole [ sachin.hingole ] | Meghana Joshi [ meghana.kulkarni ] |
Production Due Date | 24/Aug/2017 | |
Stage Due Date | 21/Aug/17 [ 2017-08-21 ] |
Production Due Date | 24/Aug/2017 | 29/Aug/2017 |
Stage Due Date | 21/Aug/17 [ 2017-08-21 ] | 23/Aug/17 [ 2017-08-23 ] |
-
- Time Spent:
- 4h
-
Analysis
Discussion with Parmeshwar
LB Testing
Time Spent | 30.5h [ 109800 ] | 34.5h [ 124200 ] |
Worklog Id | 72114 [ 72114 ] |
Developer | Parmeshwar Jumbad [ parmeshwar.jumbade ] | |
QA | Meghana Joshi [ meghana.kulkarni ] |
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- Time Spent:
- 0.25h
-
Billing scenario discussion with QA
Time Spent | 34.5h [ 124200 ] | 35h [ 126000 ] |
Worklog Id | 72528 [ 72528 ] |
Time Spent | 35h [ 126000 ] | 35.5h [ 127800 ] |
Worklog Id | 72540 [ 72540 ] |
Time Spent | 35.5h [ 127800 ] | 39.5h [ 142200 ] |
Worklog Id | 72572 [ 72572 ] |
Time Spent | 39.5h [ 142200 ] | 40.25h [ 144900 ] |
Worklog Id | 72577 [ 72577 ] |
Worklog Id | 72577 [ 72577 ] |
Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Time Spent | 40.25h [ 144900 ] | 42.25h [ 152100 ] |
Worklog Id | 72633 [ 72633 ] |
Code Review Date | 11/Aug/2017 | 11/Aug/2017 |
Dev Due Date | 10/Aug/2017 | 10/Aug/2017 |
Production Due Date | 29/Aug/2017 | 22/Aug/2017 |
Stage Due Date | 23/Aug/17 [ 2017-08-23 ] | 21/Aug/17 [ 2017-08-21 ] |
Time Spent | 42.25h [ 152100 ] | 42.5h [ 153000 ] |
Worklog Id | 72813 [ 72813 ] |
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- Time Spent:
- 1h
-
Issue verification and analysis for error when only effective date is selected.
It is due toWT-8642
Time Spent | 42.5h [ 153000 ] | 43h [ 154800 ] |
Worklog Id | 72903 [ 72903 ] |
Time Spent | 43h [ 154800 ] | 43.5h [ 156600 ] |
Worklog Id | 72903 [ 72903 ] |
Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Production Due Date | 22/Aug/2017 | 24/Aug/2017 |
Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
Status | Local Testing [ 10200 ] | Pending for Stage Approval [ 10300 ] |
Status | Pending for Stage Approval [ 10300 ] | Approved for Stage [ 10030 ] |
Status | Approved for Stage [ 10030 ] | Stage Testing [ 10201 ] |
Time Spent | 43.5h [ 156600 ] | 45h [ 162000 ] |
Worklog Id | 73079 [ 73079 ] |
Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
Time Spent | 45h [ 162000 ] | 49h [ 176400 ] |
Worklog Id | 73316 [ 73316 ] |
Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) |
Item State | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) | Parent values: Production QA(10203)Level 1 values: In Testing(10218) |
Status | Stage Testing [ 10201 ] | Pending for Production Approval [ 10301 ] |
Status | Pending for Production Approval [ 10301 ] | Approved for production [ 10034 ] |
Status | Approved for production [ 10034 ] | Production Testing [ 10202 ] |
Item State | Parent values: Production QA(10203)Level 1 values: In Testing(10218) | Parent values: Production Complete(10222)Level 1 values: Closed(10223) |
Time Spent | 49h [ 176400 ] | 51h [ 183600 ] |
Worklog Id | 74049 [ 74049 ] |
Assignee | Meghana Joshi [ meghana.kulkarni ] | Gary Cunningham [ gary.cunningham ] |
Resolution | Fixed [ 1 ] | |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Time Spent | 51h [ 183600 ] | 51.25h [ 184500 ] |
Worklog Id | 75131 [ 75131 ] |
Time Spent | 51.25h [ 184500 ] | 51.5h [ 185400 ] |
Worklog Id | 75147 [ 75147 ] |
Transition | Time In Source Status | Execution Times |
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|
14h 28m | 1 |
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6d 4h 31m | 1 |
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1d 13h 54m | 1 |
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2m 4s | 1 |
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11d 10h 12m | 1 |
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42d 11h 23m | 1 |
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2s | 1 |
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3s | 1 |
|
8d 9m | 1 |
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4d 5h 11m | 1 |
|
2s | 1 |
|
4s | 1 |
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2d 22h 35m | 1 |
|
2s | 1 |
|
2s | 1 |
|
1h 43m | 1 |
Hi Gary Cunningham,
We discussed this issue with development team.
According to current implementation, the premiums are waived from the report and the coverage amount is kept as it is.
As the EE has elected the coverage for entire year the coverage can't be removed for a particular month in a report.
Please let us know for any issues.
Thank you
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CC: Mandar Kulkarni, Vijay Siddha, Prasanna Karlekar