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Type:
Support Activity
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Status: Resolved
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Correction
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Reported by:Client
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Company:TIBCO
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Module:BenAdmin - Enrollment
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Severity:Simple
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Reported by Customer:BCC
We are still having the same issues as ticket WT-10635 where the ER contribution does not show on the confirmation statement or enrollment summary.
I am trying to test this out on stage on TIBCO and I am getting the error below when I try and post an event.
This issue has been going on for way too long. Can we please have a call in the morning to discuss
- relates to
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WT-10635 TIBCO & Other BCC Groups - Issues with plans with ER contribution
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- Closed
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| Field | Original Value | New Value |
|---|---|---|
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
| Assignee | Vijay Siddha [ vijays ] | Swapnil Pandhare [ swapnil.pandhare ] |
Amruta Lohiya
made changes -
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Rohit Shete [ rohit.shete ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Developer | Rohit Shete [ rohit.shete ] | |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | Parent values: Development(10200)Level 1 values: In Progress(10206) |
| Attachment | Untitled.png [ 60810 ] |
| Attachment | CompanyInfo(companyclasses).png [ 60811 ] | |
| Attachment | GenericEligiblityRules.png [ 60812 ] |
| Assignee | Rohit Shete [ rohit.shete ] | Rashmita Dudhe [ rashmita.dudhe ] |
| Attachment | confirmation2222.png [ 60839 ] |
| Assignee | Rashmita Dudhe [ rashmita.dudhe ] | Debbie Kulling [ dkulling ] |
| Resolution | Cannot Reproduce [ 5 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Resolution | Cannot Reproduce [ 5 ] | Unresolved [ 10200 ] |
| Status | Rejected [ 10004 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | In Development [ 10007 ] |
| Resolution | Unresolved [ 10200 ] | Fixed [ 1 ] |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 77156 [ 77156 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) |
| Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
| Status | Rejected [ 10004 ] | Open [ 1 ] |
| Support Task Type | Customization [ 11204 ] | |
| Workflow | WT_Defects [ 51135 ] | WT_Support [ 51397 ] |
| Assignee | Debbie Kulling [ dkulling ] | Rashmita Dudhe [ rashmita.dudhe ] |
| Resolution | Fixed [ 1 ] | |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Time Spent | 1h [ 3600 ] | 8.75h [ 31500 ] |
| Worklog Id | 77210 [ 77210 ] |
| Worklog Id | 77210 [ 77210 ] |
| Assignee | Rashmita Dudhe [ rashmita.dudhe ] | Debbie Kulling [ dkulling ] |
| Resolution | Done [ 10000 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Assignee | Debbie Kulling [ dkulling ] | Rashmita Dudhe [ rashmita.dudhe ] |
| Attachment | screenshot-1.png [ 60950 ] |
| Attachment | screenshot-2.png [ 60951 ] |
| Company | TIBCO [ 13656 ] |
| Attachment | Quincy_reprodued issue.png [ 61031 ] |
| Attachment | Enroll now screen.png [ 61032 ] |
| Attachment | Quincy_EMP.txt [ 61036 ] |
| Time Spent | 8.75h [ 31500 ] | 16.75h [ 60300 ] |
| Worklog Id | 77700 [ 77700 ] |
| Comment |
[ Hi [~dkulling], CC:[~rohit.shete],[~jaideep.vinchurkar],[~gaurav.sodani],[~satyap],[~hrishikesh.deshpande] We are scheduling a call to discuss above issue at 6 Am PST. Thanks, Rashmita ] |
| Time Spent | 16.75h [ 60300 ] | 17.25h [ 62100 ] |
| Worklog Id | 77819 [ 77819 ] |
| Time Spent | 17.25h [ 62100 ] | 17.75h [ 63900 ] |
| Worklog Id | 77862 [ 77862 ] |
| Assignee | Rashmita Dudhe [ rashmita.dudhe ] | Rohit Shete [ rohit.shete ] |
| Status | Reopened [ 4 ] | In Progress [ 3 ] |
| Attachment | Costandcoverage.png [ 61139 ] |
| Attachment | EnrollNowHsa.png [ 61154 ] |
| Support Task Type | Customization [ 11204 ] | Data Correction [ 11203 ] |
| Time Spent | 17.75h [ 63900 ] | 23.75h [ 85500 ] |
| Worklog Id | 78284 [ 78284 ] |
| Time Spent | 23.75h [ 85500 ] | 29.75h [ 107100 ] |
| Worklog Id | 78287 [ 78287 ] |
| Time Spent | 29.75h [ 107100 ] | 37.75h [ 135900 ] |
| Worklog Id | 78311 [ 78311 ] |
| Remaining Estimate | 0h [ 0 ] | 6h [ 21600 ] |
| Time Spent | 37.75h [ 135900 ] | 31.75h [ 114300 ] |
| Worklog Id | 78287 [ 78287 ] | |
| Worklog Time Spent | 6h [ 21600 ] |
| Remaining Estimate | 6h [ 21600 ] | 12h [ 43200 ] |
| Time Spent | 31.75h [ 114300 ] | 25.75h [ 92700 ] |
| Worklog Id | 78284 [ 78284 ] | |
| Worklog Time Spent | 6h [ 21600 ] |
| Remaining Estimate | 12h [ 43200 ] | 10h [ 36000 ] |
| Time Spent | 25.75h [ 92700 ] | 27.75h [ 99900 ] |
| Worklog Id | 78314 [ 78314 ] |
| Remaining Estimate | 10h [ 36000 ] | 8h [ 28800 ] |
| Time Spent | 27.75h [ 99900 ] | 29.75h [ 107100 ] |
| Worklog Id | 78318 [ 78318 ] |
| Assignee | Rohit Shete [ rohit.shete ] | Debbie Kulling [ dkulling ] |
| Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
| Attachment | AffectedEEList(WT10957).xls [ 61274 ] | |
| Attachment | CompnayList(WT10957).xls [ 61275 ] |
| Attachment | CompnayList(WT10957).xls [ 61275 ] |
| Attachment | AffectedEEList(WT10957).xls [ 61274 ] |
| Comment |
[ Hi [~dkulling], we found around 4900+ employees across 49 do not received employer coverage. Please find attached list of affected employees and company names. We will target data correction on Quincy and TIBCO first. Please go through the attached list first. Many of these enrollments might have gone on export files with 0 employer coverage. Once we do the correction the changes will reflect on export files again. Please let us know if you are OK with this. Thanks And Regards, Rohit Shete. CC:[~satyap],[~amruta.lohiya],[~jaideep.vinchurkar],[~jyoti.mayne],[~umesh.kadam],[~rashmita.dudhe] ] |
| Attachment | AffectedEEList(WT10957).xls [ 61276 ] | |
| Attachment | CompnayList(WT10957).xls [ 61277 ] |
| Assignee | Debbie Kulling [ dkulling ] | Rohit Shete [ rohit.shete ] |
| Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
| Dev Due Date | 15/Sep/2017 |
| Remaining Estimate | 8h [ 28800 ] | 4.5h [ 16200 ] |
| Time Spent | 29.75h [ 107100 ] | 33.25h [ 119700 ] |
| Worklog Id | 78506 [ 78506 ] |
| Attachment | Impact on File.PNG [ 61396 ] |
| Attachment | Tibco COSSB Quincy EE list.xls [ 61399 ] |
| Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
| Assignee | Rohit Shete [ rohit.shete ] | Debbie Kulling [ dkulling ] |
| Remaining Estimate | 4.5h [ 16200 ] | 0h [ 0 ] |
| Time Spent | 33.25h [ 119700 ] | 39.25h [ 141300 ] |
| Worklog Id | 78732 [ 78732 ] |
| Time Spent | 39.25h [ 141300 ] | 43.75h [ 157500 ] |
| Worklog Id | 78818 [ 78818 ] |
| Time Spent | 43.75h [ 157500 ] | 49.75h [ 179100 ] |
| Worklog Id | 78827 [ 78827 ] |
| Assignee | Debbie Kulling [ dkulling ] | Rohit Shete [ rohit.shete ] |
| Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
| Assignee | Rohit Shete [ rohit.shete ] | Jyoti Mayne [ jyoti.mayne ] |
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
| Assignee | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Rashmita Dudhe [ rashmita.dudhe ] |
| Time Spent | 49.75h [ 179100 ] | 51.75h [ 186300 ] |
| Worklog Id | 79196 [ 79196 ] |
| Time Spent | 51.75h [ 186300 ] | 53.75h [ 193500 ] |
| Worklog Id | 79197 [ 79197 ] |
| Assignee | Rashmita Dudhe [ rashmita.dudhe ] | Jyoti Mayne [ jyoti.mayne ] |
Shailendra Honrao (Inactive)
made changes -
| Time Spent | 53.75h [ 193500 ] | 56.75h [ 204300 ] |
| Worklog Id | 79279 [ 79279 ] |
| Time Spent | 56.75h [ 204300 ] | 57.75h [ 207900 ] |
| Worklog Id | 79386 [ 79386 ] |
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Debbie Kulling [ dkulling ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Worklog Id | 77862 [ 77862 ] |
| Time Spent | 57.75h [ 207900 ] | 58h [ 208800 ] |
| Worklog Id | 80761 [ 80761 ] |
| Time Spent | 58h [ 208800 ] | 60h [ 216000 ] |
| Worklog Id | 80764 [ 80764 ] |
| Time Spent | 60h [ 216000 ] | 67.5h [ 243000 ] |
| Worklog Id | 80779 [ 80779 ] |
| Time Spent | 67.5h [ 243000 ] | 70h [ 252000 ] |
| Worklog Id | 80781 [ 80781 ] |
| Time Spent | 70h [ 252000 ] | 71h [ 255600 ] |
| Worklog Id | 81550 [ 81550 ] |
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