WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-10957

TIBCO & COSB ER contribution not showing

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Client
    • Company:
      TIBCO
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple
    • Reported by Customer:
      BCC

      Description

      We are still having the same issues as ticket WT-10635 where the ER contribution does not show on the confirmation statement or enrollment summary.

      I am trying to test this out on stage on TIBCO and I am getting the error below when I try and post an event.

      This issue has been going on for way too long. Can we please have a call in the morning to discuss


      Kira Hamilton

        Attachments

        1. AffectedEEList(WT10957).xls
          617 kB
        2. CompanyInfo(companyclasses).png
          CompanyInfo(companyclasses).png
          138 kB
        3. CompnayList(WT10957).xls
          9 kB
        4. confirmation2222.png
          confirmation2222.png
          151 kB
        5. Costandcoverage.png
          Costandcoverage.png
          21 kB
        6. EnrollNowHsa.png
          EnrollNowHsa.png
          26 kB
        7. Enroll now screen.png
          Enroll now screen.png
          235 kB
        8. GenericEligiblityRules.png
          GenericEligiblityRules.png
          150 kB
        9. image-2017-09-05-13-34-35-170.png
          image-2017-09-05-13-34-35-170.png
          24 kB
        10. Impact on File.PNG
          Impact on File.PNG
          20 kB
        11. Quincy_EMP.txt
          0.6 kB
        12. Quincy_reprodued issue.png
          Quincy_reprodued issue.png
          215 kB
        13. screenshot-1.png
          screenshot-1.png
          87 kB
        14. screenshot-2.png
          screenshot-2.png
          168 kB
        15. Tibco COSSB Quincy EE list.xls
          28 kB
        16. Untitled.png
          Untitled.png
          114 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-10635 TIBCO & Other BCC Groups - Issues with plans with ER contribution

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Transition Time In Source Status Execution Times
            Rohit Shete (Inactive) made transition -
            Open In Development
            		10h 44m 1
            Rashmita Dudhe (Inactive) made transition -
            Rejected Reopen
            		21s 1
            Rashmita Dudhe (Inactive) made transition -
            Reopen In Development
            		2s 1
            Rashmita Dudhe (Inactive) made transition -
            In Development Rejected
            		8h 11m 2
            Rashmita Dudhe (Inactive) made transition -
            Rejected Open
            		15h 2m 1
            Rashmita Dudhe (Inactive) made transition -
            Open In Progress
            		48s 1
            Debbie Kulling made transition -
            Resolved Reopen
            		16h 17m 1
            Rohit Shete (Inactive) made transition -
            Reopen In Progress
            		3d 7h 21m 1
            Rohit Shete (Inactive) made transition -
            In Progress Waiting for Customer Input
            		1d 16h 24m 2
            Rohit Shete (Inactive) made transition -
            Waiting for Customer Input In Progress
            		2d 7h 56m 2
            Jyoti Mayne made transition -
            In Progress Resolved
            		4d 7h 47m 2

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Developer:
              Rohit Shete (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h Original Estimate - 1h
                  1h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 71h
                  71h