WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11007

COSB-Retiree Billing Issue

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 37 - Bugs

      Description

      Hello,

      Per the client:

      Issue: We have an issue with the SBCERS invoice for group COSB. The rate for dental plan – RETIREE DELTA DENTAL SF PPO is not calculating the entire premium on the invoice. There is a PBIA Admin Fee of $0.35 that is not included in the total billed premium.

      Here are few examples of retirees to research:
      Allen Meskimen
      Daniel Gosselin
      Richard Yoerks

      Attached:
      • Screen shots of confirm statements for each retiree above
      • Copy of the invoice showing 1003 retirees with this rate error

      When we pull the confirm statements the premium amount is correct.

      Thank you!
      Kira Hamilton
      Debbie Kulling

        Attachments

          Issue Links

          relates to

          Support Activity - Support Activity WT-11228 Invoice management -> Incorrect self insured component billing in Invoice

          • Medium - Has the potential to affect progress.
          • Resolved

          Bug - A problem which impairs or prevents the functions of the product. WB-647 Kittitas County - Providerwise file Issue

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

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            9 older comments
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            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment -

            Hi Venkatesh Pujari,

            I'll look into Kira's concern in new support ticket WT-11228. Hence, assigning this ticket back to you.

            Thank You,
            Jyoti A

            Show
            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - Hi Venkatesh Pujari , I'll look into Kira's concern in new support ticket WT-11228 . Hence, assigning this ticket back to you. Thank You, Jyoti A
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Jyoti Agrawal,

            Verified this fix on Stage on AFI For Hspl company. Now the system is giving proper adjustments even if we change self insured component from Non Billable to Billable and vice versa. Also the system is not considering zero for decimal value. Proper entries are being inserted into SelfInsuredRateChanges_Log.

            This is good to be deployed on Production.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Jyoti Agrawal , Verified this fix on Stage on AFI For Hspl company. Now the system is giving proper adjustments even if we change self insured component from Non Billable to Billable and vice versa. Also the system is not considering zero for decimal value. Proper entries are being inserted into SelfInsuredRateChanges_Log. This is good to be deployed on Production. Thanks, Venkatesh
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Jyoti Agrawal,

            Verified this fix on Production on AFI For Hspl company. Now the system is giving proper adjustments even if we change self insured component from Non Billable to Billable and vice versa. Also the system is not considering zero for decimal value. Proper entries are being inserted into SelfInsuredRateChanges_Log.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Jyoti Agrawal , Verified this fix on Production on AFI For Hspl company. Now the system is giving proper adjustments even if we change self insured component from Non Billable to Billable and vice versa. Also the system is not considering zero for decimal value. Proper entries are being inserted into SelfInsuredRateChanges_Log. Thanks, Venkatesh
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Kira Hamilton,

            The issue has been resolved and also deployed on production. It is working as per expectation. Please could you verify and close this ticket if issue does not exists

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Kira Hamilton , The issue has been resolved and also deployed on production. It is working as per expectation. Please could you verify and close this ticket if issue does not exists Thanks, Venkatesh
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Kira Hamilton Could you please confirm?

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Kira Hamilton Could you please confirm?

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Jyoti Agrawal (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:
                Code Review Date:

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