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  1. WORKTERRA
  2. WT-11007

COSB-Retiree Billing Issue

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 37 - Bugs
    • Code Reviewed By:
      Prasanna Karlekar

      Description

      Hello,

      Per the client:

      Issue: We have an issue with the SBCERS invoice for group COSB. The rate for dental plan – RETIREE DELTA DENTAL SF PPO is not calculating the entire premium on the invoice. There is a PBIA Admin Fee of $0.35 that is not included in the total billed premium.

      Here are few examples of retirees to research:
      Allen Meskimen
      Daniel Gosselin
      Richard Yoerks

      Attached:
      • Screen shots of confirm statements for each retiree above
      • Copy of the invoice showing 1003 retirees with this rate error

      When we pull the confirm statements the premium amount is correct.

      Thank you!
      Kira Hamilton
      Debbie Kulling

        Attachments

        1. HopeCommunityIncorrectData.xls
          9 kB
          Jyoti Agrawal
        2. IncorrectSelfInsuredComponents.xls
          8 kB
          Jyoti Agrawal
        3. SBCERS Invoice Delta Dental SF.xlsx
          116 kB
          Kira Hamilton
        4. Screen Shot 09-07-17 at 10.28 AM.PNG
          122 kB
          Kira Hamilton
        5. Screen Shot 09-07-17 at 10.30 AM.PNG
          122 kB
          Kira Hamilton
        6. Screen Shot 09-07-17 at 10.30 AM 001.PNG
          119 kB
          Kira Hamilton

          Issue Links

          relates to

          Support Activity - Support Activity WT-11228 Invoice management -> Incorrect self insured component billing in Invoice

          • Medium - Has the potential to affect progress.
          • Resolved

          Bug - A problem which impairs or prevents the functions of the product. WB-647 Kittitas County - Providerwise file Issue

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Jyoti Agrawal (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

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                Updated:
                Resolved:
                Dev Due Date:
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