WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11007

COSB-Retiree Billing Issue

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 37 - Bugs

      Description

      Hello,

      Per the client:

      Issue: We have an issue with the SBCERS invoice for group COSB. The rate for dental plan – RETIREE DELTA DENTAL SF PPO is not calculating the entire premium on the invoice. There is a PBIA Admin Fee of $0.35 that is not included in the total billed premium.

      Here are few examples of retirees to research:
      Allen Meskimen
      Daniel Gosselin
      Richard Yoerks

      Attached:
      • Screen shots of confirm statements for each retiree above
      • Copy of the invoice showing 1003 retirees with this rate error

      When we pull the confirm statements the premium amount is correct.

      Thank you!
      Kira Hamilton
      Debbie Kulling

        Attachments

          Issue Links

          relates to

          Support Activity - Support Activity WT-11228 Invoice management -> Incorrect self insured component billing in Invoice

          • Medium - Has the potential to affect progress.
          • Resolved

          Bug - A problem which impairs or prevents the functions of the product. WB-647 Kittitas County - Providerwise file Issue

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Transition Time In Source Status Execution Times
            Jyoti Agrawal (Inactive) made transition -
            Open In Development
            		3d 20h 13m 1
            Rakesh Roy (Inactive) made transition -
            In Development In LB Testing
            		6d 2h 41m 1
            Venkatesh Pujari (Inactive) made transition -
            In LB Testing Stage Testing
            		3d 22h 51m 1
            Venkatesh Pujari (Inactive) made transition -
            Stage Testing In Production Testing
            		16s 1
            Venkatesh Pujari (Inactive) made transition -
            In Production Testing Production Complete
            		2h 24m 1
            Satya made transition -
            Production Complete Closed
            		192d 13h 45m 1

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Jyoti Agrawal (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:
                Code Review Date:

                  Time Tracking

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                  49.5h