[WT-12022] TIBCO-HSA issue - Workterra Jira

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Details

Type: Bug
Status: Production Complete
Priority: Medium
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
- Enrollment_workflow

Environment:

Production
Bug Severity:
Medium
Module:
BenAdmin - Enrollment
Reported by:
Client
Company:
TIBCO
Item State:
Production Complete - Closed
Sprint:
WT Sprint 41

Dev Estimates:
28
QA Estimates:
8
Code Reviewed By:

Amruta Lohiya
Development Approval:
Yes
Deployment Approval:

Approved for production deployment

Description

Hi!

Per the client:

Employee wanted to update his HSA contribution effective 11/1/2017.
Employee made the update but the EE cost is not appearing and the yearly Employer cost is showing $4000 but the Employer Coverage max is only $2000
The 2017 Plans have not been altered

Example EE: A. Yen

Please research and advise us as to why the EE cost is not appearing and why the Employer cost is showing $4000 when the Employer Coverage max is only $2000. Also, if necessary, please outline how the plan should be customized to prevent this from happening with other employees.

Please be advised the group is currently in Open Enrollment.

Thank you,

Kira Hamilton
Debbie Kulling