WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12022

TIBCO-HSA issue

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      TIBCO
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 41

      Description

      Hi!

      Per the client:

      Employee wanted to update his HSA contribution effective 11/1/2017.
      Employee made the update but the EE cost is not appearing and the yearly Employer cost is showing $4000 but the Employer Coverage max is only $2000
      The 2017 Plans have not been altered

      Example EE: A. Yen

      Please research and advise us as to why the EE cost is not appearing and why the Employer cost is showing $4000 when the Employer Coverage max is only $2000. Also, if necessary, please outline how the plan should be customized to prevent this from happening with other employees.

      Please be advised the group is currently in Open Enrollment.

      Thank you,

      Kira Hamilton
      Debbie Kulling

        Attachments

          Issue Links

          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5604 TIBCO-HSA issue

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Kira.Hamilton Kira Hamilton (Inactive) created issue -
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Prashant Samal [ prashant.samal ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Attachment WT-12022 Prev -Plan Customization 2.PNG [ 67104 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Attachment WT-12022 Plan Customization 2.PNG [ 67105 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Attachment New Enrollment After Plan Cust Change.PNG [ 67106 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Assignee Prashant Samal [ prashant.samal ] Kira Hamilton [ kira.hamilton ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 5h [ 18000 ]
            Worklog Id 89563 [ 89563 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            dkulling Debbie Kulling made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            dkulling Debbie Kulling made changes -
            Assignee Kira Hamilton [ kira.hamilton ] Satya [ ID10004 ]
            amruta.lohiya Amruta Lohiya made changes -
            Assignee Satya [ ID10004 ] Amruta Lohiya [ amruta.baheti ]
            amruta.lohiya Amruta Lohiya made changes -
            Assignee Amruta Lohiya [ amruta.baheti ] Jyoti Mayne [ jyoti.mayne ]
            jyoti.mayne Jyoti Mayne made changes -
            Status Reopened [ 4 ] In Progress [ 3 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Avnish Yadav [ avnish.yadav ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Jyoti Mayne [ jyoti.mayne ]
            jyoti.mayne Jyoti Mayne made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status In Progress [ 3 ] In Development [ 10007 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Support [ 56965 ] WT_Defects [ 57233 ]
            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            Original Estimate 0h [ 0 ]
            jyoti.mayne Jyoti Mayne made changes -
            Root Cause Bug [ 18430 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 5h [ 18000 ] 7h [ 25200 ]
            Worklog Id 89971 [ 89971 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 7h [ 25200 ] 11h [ 39600 ]
            Worklog Id 89986 [ 89986 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: On Hold(10207)
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 11h [ 39600 ] 13h [ 46800 ]
            Worklog Id 91696 [ 91696 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Attachment FW Development approval for 9-Nov-2017.msg [ 68995 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Approval status Approved for development [ 18453 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: On Hold(10207) Parent values: Development(10200)Level 1 values: In Progress(10206)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: In Analysis(10204)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Sprint WT Sprint 41 - Bugs [ 95 ]
            jyoti.mayne Jyoti Mayne made changes -
            Dev Estimates 28
            jyoti.mayne Jyoti Mayne made changes -
            Dev Due Date 08/Dec/2017
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            QA Estimates 8
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 35h [ 126000 ]
            Original Estimate 0h [ 0 ] 48h [ 172800 ]
            jyoti.mayne Jyoti Mayne made changes -
            Dev Due Date 08/Dec/2017 11/Dec/2017
            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Sprint WT Sprint 41 - Bugs [ 95 ]
            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            jyoti.mayne Jyoti Mayne made changes -
            Code Review Date 11/Dec/2017
            Code Reviewed By Amruta Lohiya [ 11906 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Stage Due Date 22/Dec/17 [ 2017-12-22 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Rashmita Dudhe [ rashmita.dudhe ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Development Approval Yes [ 18474 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 35h [ 126000 ] 32h [ 115200 ]
            Time Spent 13h [ 46800 ] 16h [ 57600 ]
            Worklog Id 95956 [ 95956 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            jyoti.mayne Jyoti Mayne made changes -
            Labels Enrollment_workflow
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 32h [ 115200 ] 26.5h [ 95400 ]
            Time Spent 16h [ 57600 ] 21.5h [ 77400 ]
            Worklog Id 96458 [ 96458 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 26.5h [ 95400 ] 25.75h [ 92700 ]
            Time Spent 21.5h [ 77400 ] 22.25h [ 80100 ]
            Worklog Id 96461 [ 96461 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 25.75h [ 92700 ] 25h [ 90000 ]
            Time Spent 22.25h [ 80100 ] 23h [ 82800 ]
            Worklog Id 96487 [ 96487 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 25h [ 90000 ] 21.5h [ 77400 ]
            Time Spent 23h [ 82800 ] 26.5h [ 95400 ]
            Worklog Id 96491 [ 96491 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 21.5h [ 77400 ] 21h [ 75600 ]
            Time Spent 26.5h [ 95400 ] 27h [ 97200 ]
            Worklog Id 96497 [ 96497 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 21h [ 75600 ] 20.75h [ 74700 ]
            Time Spent 27h [ 97200 ] 27.25h [ 98100 ]
            Worklog Id 96500 [ 96500 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 20.75h [ 74700 ] 19.25h [ 69300 ]
            Time Spent 27.25h [ 98100 ] 28.75h [ 103500 ]
            Worklog Id 96512 [ 96512 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Sprint WT Sprint 41 [ 95 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Deployment Approval Approved for stage deployment [ 18455 ]
            Production Due Date 29/Dec/2017
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 19.25h [ 69300 ] 18.25h [ 65700 ]
            Time Spent 28.75h [ 103500 ] 29.75h [ 107100 ]
            Worklog Id 97802 [ 97802 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 18.25h [ 65700 ] 14.75h [ 53100 ]
            Time Spent 29.75h [ 107100 ] 33.25h [ 119700 ]
            Worklog Id 97803 [ 97803 ]
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue is cloned by WT-12896 [ WT-12896 ]
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue relates to NF-5604 [ NF-5604 ]
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue relates to NF-5604 [ NF-5604 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            Kira.Hamilton Kira Hamilton (Inactive) made changes -
            Attachment Screen Shot 12-27-17 at 09.01 AM 001.PNG [ 70841 ]
            Kira.Hamilton Kira Hamilton (Inactive) made changes -
            Attachment Screen Shot 12-27-17 at 09.01 AM (1).PNG [ 70842 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 14.75h [ 53100 ] 14.5h [ 52200 ]
            Time Spent 33.25h [ 119700 ] 33.5h [ 120600 ]
            Worklog Id 98133 [ 98133 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 14.5h [ 52200 ] 14.25h [ 51300 ]
            Time Spent 33.5h [ 120600 ] 33.75h [ 121500 ]
            Worklog Id 98135 [ 98135 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Comments Hi All,

            Following point has been approved for production deployment on 12/29

            Regards
            Gaurav
            Deployment Approval Approved for stage deployment [ 18455 ] Approved for production deployment [ 18457 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 14.25h [ 51300 ] 13.25h [ 47700 ]
            Time Spent 33.75h [ 121500 ] 34.75h [ 125100 ]
            Worklog Id 98823 [ 98823 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Kira Hamilton [ kira.hamilton ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 13.25h [ 47700 ] 13h [ 46800 ]
            Time Spent 34.75h [ 125100 ] 35h [ 126000 ]
            Worklog Id 101575 [ 101575 ]

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 48h
                  48h
                  Remaining:
                  Time Spent - 35h Remaining Estimate - 13h
                  13h
                  Logged:
                  Time Spent - 35h Remaining Estimate - 13h
                  35h