Hello Kira,

Plan Customization:

Amount $4000 is shown because: on plan customization Is Prorate Employer Contribution is selected as Yes therefore the amount shown is the addition of previous ER coverage and the new ER coverage.
Also,
No Employee cost is not shown because: on plan customization Consider previous paid coverage in cost calculation is selected as Yes since this takes previous coverage into consideration and for which the rate has ended on 10/31/2017 therefore the cost is not shown.
(Please confirm with AE is this intentionally done for some purpose)

Plan Customization changes needed:

1) Is Prorate Employer Contribution is selected as No
2) Consider previous paid coverage in cost calculation is selected as No

Please find new enrollment tried on HSPL Copy:

Thanks,
S Prashant.
---------------------------------------------------------------------------------------
Kira Hamilton Satya Rajendra Pawar Avnish Yadav

This explanation regarding the ER contribution does not make sense. The ER contribution should not change if the employee is just changing their election.

Also the max ER contribution is 2000. How is the system applying 4000. I went into the employees record and posted an event 1/1/2017 and the ER contribution is showing 4000 on 1/1/2017. Something is not right and the explanation above does not address the issue

Can some one please advise asap

Jyoti Mayne
This is an issue, user should never get ER coverage more than max, pro-ration is also there. Can you please debug and provide 3c's?

Regards,
Amruta

Hi Debbie Kulling,

Please find below details:

Issue 1:

Concern: For EE 'ADAM YEN' Employer cost is showing $4000 when the Employer Coverage max is only $2000

Cause: This is scenario specific issue for retro election of 2017 HSA plan.
There are two HSA plans.
1. 'Health Savings Account 2017' is contingent on 'Cigna CDHP' medical plan
2. 'Health Savings Account 2018' is contingent on 'Cigna Consumer Driven Health Plan' medical plan

EE is enrolled following in Health plan.

Here while doing election in 2017 HSA plan with 11/1/17 effective date, system is considering both parent plan election. Hence giving 2000 + 2000 = 4000 ER Coverage.

Correction: We are working on code fix and will update.

Please let us know shall we update ER contribution of 11/1/17 to 12/31/17 election to 2000 and correct ER cost.

Note: There is no issue for 2018 HSA election. We have verified same.

Issue 2:

Concern: EE cost is not appearing for 11/1/2017 HSA election

Cause: This is not an issue.

2017 HSA plan is having customization of 'Consider previous paid coverage in cost calculation ' to Yes.

EE is having election in HSA plan with 1/1/17 to 10/31/17 2860 as EE coverage. So when EE did election with 11/1/17 effective date with 595 EE coverage its cost is not calculated as he already paid 2833.33.

Here are the calculations:

Total Payroll Cycles= 24
Lapsed pay cycle from 1/1/17 to 10/31/17 = 20

EE cost per period is 2860/24 = 119.16
so cost paid for 1/1 to 10/31 is 119.16*20 = 2383.33

If EE elect more than 2383 coverage with 11/1/17 effective date, then cost will come.

Please let us know in case more details are required on this.

Cc: Amruta Lohiya

Yes please correct the ER cost to 2000. This must be occurring on all employees if they have made a change to their HSA. Please scan the elections. Also when will the code be release to correct this issue

Hi Debbie Kulling,

We have updated above mentioned ER coverage and its cost.
We will update on scanning and code fix part by tomorrow.

Cc: Amruta Lohiya

Hi Debbie Kulling,

Please find below list of impacted EEs. We have corrected their ER contribution and rates. Issue is for 'Health Savings Account 2017' plan only.

Cc: Amruta Lohiya

Hi Debbie Kulling,

Todday, we scanned all EEs and corrected data for following:

We are working on analyzing code fix part. Till code get deployed, we will do scanning and correct data if found any.

Cc: Amruta Lohiya, Samir

Hi,

Regarding ticket WT-12264

-Per the client, when an employee creates a QE to change their HSA the Employer Yearly contribution amount reverts back to $4,000. Hence, it does not see like changing the employee record on the backend stays corrected. BCC needs this corrected quickly, hence until the code fix is complete, what can be done so that the employees can change their HSA election amounts?

-When will the code fix be put in place?

-Once the code fix in place please review H. Chaparala record to make sure the Employer yearly amount is correct so she is then able to make her employee election.

Thank you,
Kira Hamilton
Debbie Kulling

Hi All,

Attaching the development approval email for reference: Unable to embed resource: FW Development approval for 9-Nov-2017.msg of type application/octet-stream

Regards
Gaurav

Hi Debbie Kulling,

We have scanned all EE data and corrected following impacted EEs records.

Cc: Amruta Lohiya, Satya, Gaurav Sodani

have the employees above been corrected?

Hi Debbie Kulling,

Yes, we have corrected their ER contribution and cost for 2017 HSA plan.

Cc: Amruta Lohiya

Hi Debbie Kulling,

No records found for today.

Cc: Amruta Lohiya

Hi Jyoti Mayne,

Per BCC:

The participant involved in the original origin of this ticket wanted to increase the employee yearly coverage effective 12/1/2017 to 3000.00. When I create an event to make the update it changes the employer annual to 4,000 and only allows the employee to have 2750.00.

Can you do anything on the back end to correct the yearly employee amount to 3,000 and once again correct the employer amount to 2,000?

Can this be fixed as soon as possible as we need to manually adjust payroll file for this participant, see screen shot.

Participant is Harika Chaparala the update needs done only to the Health Savings Account 2017 plan.

Thank you,
Kira Hamilton
Debbie Kulling

Hi Kira Hamilton,

We have updated 'Harika Chaparala' employee coverage amount to $3000 with 12/1 effective date for 2017 health saving account plan.

Cc: Amruta Lohiya

Hi Hrishikesh Deshpande,

Please test for following scenarios that HSA are getting proper Employer Coverage for multiple increase in and decrease in tiers for same year and different year cases:

1. There is ongoing election in parent plan e.g 1/1/16 to NULL
2. There is terminated election in parent plan e.g. 1/1/17 to 1/31/2018 and 2/1/18 to NULL

Cc: Amruta Lohiya

Hi Kira Hamilton,

We have scanned today and corrected following EE.

Cc: Amruta Lohiya, Debbie Kulling

Testing in progress

Verified on Lb Environment consider belwo scenarios:

Scenario #1
Parent plan with ongoing election 1/1/2016 to NULL.
HSA plan with Effective date 01/01/2017 to NULL

1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018

Scenario #2
Parent plan with ongoing election 1/1/2016 to NULL.
2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
2018 HSA plan with Effective date 01/01/2018 to 12/31/2018

1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018

Scenario #3
Parent plan1 effective from 01/01/2017 to12/31/2017
Parent plan 2 Effective from 01/01/2018 to12/31/2018
HSA plan with Effective date 01/01/2017 to NULL

1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018

Scenario #4
Enroll now screen, confirmation statement for current and future enrollment

working fine as expected.

Hi Kira Hamilton,

No records found for today.

Cc: Satya, Amruta Lohiya, Debbie Kulling

Hi Kira Hamilton,

No records found during today's scanning.

Thanks and Regards,
:: Umesh Kadam

CC : Satya, Gaurav Sodani, Amruta Lohiya, Jyoti Mayne

Hi Kira Hamilton,

We didn't found any record(s) during scanning on yesterday (12/19/2017) and today (12/20/2017)

Thanks and Regards,
:: Umesh Kadam

CC : Satya, Gaurav Sodani, Amruta Lohiya, Jyoti Mayne

Hi All,

This ticket has been approved for stage deployment on 12/21/17.

Regards
Gaurav

Hi Kira Hamilton,

In today's scan, we found 1 EE 'Salil Joshi' and corrected his ER coverage and cost.

Cc: Amruta Lohiya

Verified in Stage Environment consider below scenarios:

Scenario #1

Parent plan with ongoing election 1/1/2016 to NULL.
HSA plan with Effective date 01/01/2017 to NULL
1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018

Scenario #2

Parent plan with ongoing election 1/1/2016 to NULL.
2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018

Scenario #3

Parent plan1 effective from 01/01/2017 to12/31/2017
Parent plan 2 Effective from 01/01/2018 to12/31/2018
HSA plan with Effective date 01/01/2017 to NULL
1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018

Scenario #4

Enroll now screen, confirmation statement for current and future enrollment
working fine as expected.

Hi Jyoti Mayne,

Per the client Salil Joshi record is still not correct. Employee attached should have the Health Savings Account 2017 plan from 12/1 to 12/31 with a yearly employer contribution amount of $2,000, system is showing $2500.00 on enroll now screen but $500.00 on Confirm.

Please see attached print screens.

Thank you,
Kira Hamilton
Debbie Kulling

Hi Kira Hamilton,

EE 'Salil Joshi' having election in 'Cigna CDHP' health plan with 12/1/17 to 12/31/2017 with EE+SP+2CH. So he is eligible for $500 ER contribution as election is in last quarter. Total ER contribution is 2000. If health plan election falls under last quarter, EE will get 2000/4 = $500.

Once code fix will get deployed on production 12/29, system will show proper ER coverage on Enroll Now screen.

Cc: Amruta Lohiya

Hi Kira Hamilton,

No record found during today's scanning.

Verified in Production Environment consider below scenarios:

Scenario #1
Parent plan with ongoing election 1/1/2016 to NULL.
HSA plan with Effective date 01/01/2017 to NULL
1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018

Scenario #2
Parent plan with ongoing election 1/1/2016 to NULL.
2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018

Scenario #3
Parent plan1 effective from 01/01/2017 to12/31/2017
Parent plan 2 Effective from 01/01/2018 to12/31/2018
HSA plan with Effective date 01/01/2017 to NULL
1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018

Scenario #4
Enroll now screen, confirmation statement for current and future enrollment
working fine as expected.

Hi Kira Hamilton

This is deployed and verified in the Production environment.
Kindly check and update Jira accordingly.

Thanks,
Rashmita

Hi All,

Attaching the production deployment approval email for reference

Regards
Gaurav

Hi Kira Hamilton,

We scanned all EE and none of them having duplicate ER coverage. As code fix is deployed on production, there is no need to do scanning further.