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  1. WORKTERRA
  2. WT-13029

Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Barrow
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 40 - Bugs, WT- Sprint 42

      Description

      Barrow critical illness plans are set to "no, not for current year" for age changes

      For some reason the rates updated for 2018. Can you please tell me why the rates updated an how we can fix it.

      Employees rates are never supposed to update. The are rated on they age the employee was when they elected it.

      Example of employee whos rate increased. EE ID 104816

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            Activity

            Hide
            amruta.lohiya Amruta Lohiya added a comment - - edited

            Hi Debbie Kulling

            Concern: Barrow critical illness plans are set to "no, not for current year" for age changes
            For some reason the rates updated for 2018

            Cause: Employee is having election in Critical illness from 1/1/2016. This employee clicked on enroll now for this plan and so system is calculating cost age as of "1/1/2018". If no not for current year is set then system should not calculate cost on "1/1/2018".

            Correction: We are working on code fix.

            Data correction:
            Barrow- Corrected attached 41 employee's cost for employee,spouse and child plan .
            Clarke - Corrected attached 92 employee's cost for employee,spouse and child plan
            Password sent in separate mail

            We will keep checking and correcting rates , till the issue get deployed.

            CC: Samir,Satya,Bharti Satpute

            Show
            amruta.lohiya Amruta Lohiya added a comment - - edited Hi Debbie Kulling Concern : Barrow critical illness plans are set to "no, not for current year" for age changes For some reason the rates updated for 2018 Cause : Employee is having election in Critical illness from 1/1/2016. This employee clicked on enroll now for this plan and so system is calculating cost age as of "1/1/2018". If no not for current year is set then system should not calculate cost on "1/1/2018". Correction : We are working on code fix. Data correction : Barrow- Corrected attached 41 employee's cost for employee,spouse and child plan . Clarke - Corrected attached 92 employee's cost for employee,spouse and child plan Password sent in separate mail We will keep checking and correcting rates , till the issue get deployed. CC: Samir , Satya , Bharti Satpute
            Hide
            amruta.lohiya Amruta Lohiya added a comment -

            Umesh Kadam
            Assigning to you for bug fix

            Show
            amruta.lohiya Amruta Lohiya added a comment - Umesh Kadam Assigning to you for bug fix
            Hide
            vinanti.yadav Vinanti Yadav (Inactive) added a comment -

            We are working on code fix. we will update you once it is done.

            Thanks,
            Vinanti

            CC : Jyoti Mayne, Amruta Lohiya

            Show
            vinanti.yadav Vinanti Yadav (Inactive) added a comment - We are working on code fix. we will update you once it is done. Thanks, Vinanti CC : Jyoti Mayne , Amruta Lohiya
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi Vinanti Yadav

            CC:Amruta Lohiya,Jyoti Mayne

            Verified On Lb environment consider below scenarios:
            Create the same rate and Plan like barrow on production:

            #1 Through UI 'No - not for current year'
            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Raised QE with effective date 11/6/2017
            5]Go to the enroll now screen click on enroll button rate is not changed

            #2 Through Service: 'No - not for current year'

            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Run the Applyruleonagechange service.
            5]Employee rate is changed and the employee got 25 to 30 age band rate

            expected result: employee rate should not be the change as per rule 'No - not for current year'

            #2 scenario is not working as expected.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Vinanti Yadav CC: Amruta Lohiya , Jyoti Mayne Verified On Lb environment consider below scenarios: Create the same rate and Plan like barrow on production: #1 Through UI 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Raised QE with effective date 11/6/2017 5]Go to the enroll now screen click on enroll button rate is not changed #2 Through Service: 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Run the Applyruleonagechange service. 5]Employee rate is changed and the employee got 25 to 30 age band rate expected result: employee rate should not be the change as per rule 'No - not for current year' #2 scenario is not working as expected. Thanks, Rashmita
            Hide
            vinanti.yadav Vinanti Yadav (Inactive) added a comment -

            Hi Rashmita Dudhe,

            We are trying to reproduce #2 Issue but it is not getting reproduce at our end on LB and Local Environment.
            Company Name : For QA Long For HSPL
            Employee details :
            First Name : new
            Last Name : ageemp
            Plan Name : Emp critical Illness
            Bith date : 1992-05-03

            Result : Employee not getting any rate after service execution.
            Let me know you need any more details.

            Thanks,
            Vinanti

            CC :Jyoti Mayne, Amruta Lohiya

            Show
            vinanti.yadav Vinanti Yadav (Inactive) added a comment - Hi Rashmita Dudhe , We are trying to reproduce #2 Issue but it is not getting reproduce at our end on LB and Local Environment. Company Name : For QA Long For HSPL Employee details : First Name : new Last Name : ageemp Plan Name : Emp critical Illness Bith date : 1992-05-03 Result : Employee not getting any rate after service execution. Let me know you need any more details. Thanks, Vinanti CC : Jyoti Mayne , Amruta Lohiya
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified on other company on Lb environment

            Create the same rate and Plan like barrow on production:
            #1 Through UI 'No - not for current year'
            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Raised QE with effective date 11/6/2017
            5]Go to the enroll now screen click on enroll button rate is not changed

            #2 Through Service: 'No - not for current year'
            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Run the Applyruleonagechange service.
            5]Employee rate is not changed

            working fine as expected

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified on other company on Lb environment Create the same rate and Plan like barrow on production: #1 Through UI 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Raised QE with effective date 11/6/2017 5]Go to the enroll now screen click on enroll button rate is not changed #2 Through Service: 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Run the Applyruleonagechange service. 5]Employee rate is not changed working fine as expected
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified on Stage environment

            Create the same rate and Plan like barrow on production:
            #1 Through UI 'No - not for current year'
            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Raised QE with effective date 11/6/2017
            5]Go to the enroll now screen click on enroll button rate is not changed

            #2 Through Service: 'No - not for current year'
            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Run the Applyruleonagechange service.
            5]Employee rate is not changed
            working fine as expected

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified on Stage environment Create the same rate and Plan like barrow on production: #1 Through UI 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Raised QE with effective date 11/6/2017 5]Go to the enroll now screen click on enroll button rate is not changed #2 Through Service: 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Run the Applyruleonagechange service. 5]Employee rate is not changed working fine as expected
            Hide
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            As discussed with Gaurav Sodani and Jaideep Vinchurkar moved this ticket from WT to NF project

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - As discussed with Gaurav Sodani and Jaideep Vinchurkar moved this ticket from WT to NF project
            Hide
            umesh.kadam Umesh Kadam (Inactive) added a comment - - edited

            As discussed in Stand-up meeting, moved back this ticket from NF to WT.

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - - edited As discussed in Stand-up meeting, moved back this ticket from NF to WT.
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching the production deployment approval email for reference

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching the production deployment approval email for reference Regards Gaurav
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified on Production environment environment
            Create the same rate and Plan like barrow on production:
            #1 Through UI 'No - not for current year'
            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Raised QE with effective date 11/6/2017
            5]Go to the enroll now screen click on enroll button rate is not changed
            #2 Through Service: 'No - not for current year'
            1]Add employee with the date of birth 1992 current age 25
            2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24
            3]Employee got age band 0 to 24 rate
            4]Run the Applyruleonagechange service.
            5]Employee rate is not changed
            working fine as expected

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified on Production environment environment Create the same rate and Plan like barrow on production: #1 Through UI 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Raised QE with effective date 11/6/2017 5]Go to the enroll now screen click on enroll button rate is not changed #2 Through Service: 'No - not for current year' 1]Add employee with the date of birth 1992 current age 25 2]Enrolled in Critical illness plan with effective date 01/01/2016 at that time employee age 24 3]Employee got age band 0 to 24 rate 4]Run the Applyruleonagechange service. 5]Employee rate is not changed working fine as expected
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            This is deployed and verified on production.
            Kindly, update jira accordingly.

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - This is deployed and verified on production. Kindly, update jira accordingly.

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Developer:
              Vinanti Yadav (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Pre-Prod Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 40h Original Estimate - 40h
                  40h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 57h
                  57h