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Type:
Bug
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Status: Production Complete
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin - Enrollment
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Reported by:Support
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Company:Symphony
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Item State:Production Complete - Closed
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Sprint:WT Sprint 40 - Bugs, WT- Sprint 42
Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.
Per Jenni Fernandes:
I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
These are the records I see with $0.10 but when I go into the record they are showing correctly.
Last Name First Name
BATES KELLY
BADGEROW DESIREE
WILSON LAKEISHA
JACKSON NIKKAA
BRADLEY LATUNYA
TAGO GRILCILDA
MITCHELL BELINDA
PEREZ DIANE
MEYER ERIN
MILLER-ROBERTS SHUSHAWNA
HARDWICK CHARITY
WILLIAMS SAMANTHA
LEWIS CHARLOTTE
Please ref: CT-2625
Yashau
- is cloned by
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- Closed
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- relates to
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- Closed
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- Closed
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- Rejected
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As discussed in Stand-up meeting, covert back this ticket from NF to WT.
Hi All,
Attaching the production deployment approval email for reference
Regards
Gaurav
Gaurav Sodani (Inactive)
added a comment - Hi All,
Attaching the production deployment approval email for reference
Regards
Gaurav Verified in Production environment Consider below scenarios:
Rate Name --------- Effective Date ------- Termination Date
Child Voluntary Life --------- 11/01/2016 ------ 10/31/2018
Child Voluntary ADD ---------- 11/01/2016 ------- 10/31/2018
Scenario 1
1]Add new employee with effective date 11/1/2016
2]Enrolled in the Child Voluntary Life with Effective date 11/01/2016
3]Start OE which is effective from 11/1/2017
4]Change employee status incomplete to compete with effective date 10/25/2017
5]Change employee Class Non-union1 to Nonunion2 with effective date 10/25/2017
The rate is not dead verified by the back-end and Sa utility
Scenario 2
1] Change employee status through the import
2]Change Employee class through the import
The rate is not dead verified by the back-end and Sa utility
Scenario 3
Create New plan and Rate
Rate Name ---------- Effective Date ----- Termination Date
Child Voluntary Life ------ 01/01/2017 ------- 12/31/2018
Child Voluntary ADD ------ 01/01/2017 ------- 12/31/2018
1]Add a new employee to effective date 01/1/2017
2]Enrolled in the Child Voluntary Life with Effective date 01/1/2017
3]Start OE which is effective from 1/1/2018
4]Change employee status incomplete to compete with effective date 10/25/2017
5]Change employee Class Non-union1 to Nonunion2 with effective date 10/25/2017
The rate is not dead verified by the back-end and Sa utility
Scenario 4
1]Add a new employee to effective date 01/1/2017
2]Enrolled in the Child Voluntary Life with Effective date 01/1/2018
3]Start OE which is effective from 1/1/2018
4]Change employee status incomplete to compete with effective date 11/25/2017
5]Change employee Class Non-union1 to Nonunion2 with effective date 11/25/2017
The rate is not dead verified by the back-end and Sa utility
scenario 5
1] Change employee status through the import by future effective date 12/25/2017
2]Change Employee class through the import by future effective date 12/25/2017
The rate is not dead verified by the back-end and Sa utility
working fine as expected
This is deployed and verified on Production.
Kindly, Update jira accordingly.
As discussed with Gaurav Sodani and Jaideep Vinchurkar moved this ticket from WT to NF project