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Type: Bug
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Status: Closed
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Priority: High
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Resolution: Bug Fixed
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin - Enrollment
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Reported by:Support
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Company:Symphony
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Item State:Production QA - In Testing
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Code Reviewed By:Amruta Lohiya, Jyoti Mayne
Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.
Per Jenni Fernandes:
I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
These are the records I see with $0.10 but when I go into the record they are showing correctly.
Last Name First Name
BATES KELLY
BADGEROW DESIREE
WILSON LAKEISHA
JACKSON NIKKAA
BRADLEY LATUNYA
TAGO GRILCILDA
MITCHELL BELINDA
PEREZ DIANE
MEYER ERIN
MILLER-ROBERTS SHUSHAWNA
HARDWICK CHARITY
WILLIAMS SAMANTHA
LEWIS CHARLOTTE
Please ref: CT-2625
Yashau
- clones
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WT-13030 Symphony - Child Life rate is getting dead after enrolling in plan
- Production Complete
- relates to
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NF-5696 Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings
- Closed
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WT-13029 Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings
- Closed
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WT-13033 CLONE - Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings
- Rejected