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  1. New Features 2017
  2. NF-5695

Symphony - Child Life rate is getting dead after enrolling in plan

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      Symphony
    • Item State:
      Production QA - In Testing
    • Code Reviewed By:
      Amruta Lohiya, Jyoti Mayne

      Description

      Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
      I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.

      Per Jenni Fernandes:
      I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
      These are the records I see with $0.10 but when I go into the record they are showing correctly.
      Last Name First Name
      BATES KELLY
      BADGEROW DESIREE
      WILSON LAKEISHA
      JACKSON NIKKAA
      BRADLEY LATUNYA
      TAGO GRILCILDA
      MITCHELL BELINDA
      PEREZ DIANE
      MEYER ERIN
      MILLER-ROBERTS SHUSHAWNA
      HARDWICK CHARITY
      WILLIAMS SAMANTHA
      LEWIS CHARLOTTE

      Please ref: CT-2625

      Yashau

        Attachments

        1. View enrollment history.png
          View enrollment history.png
          206 kB
        2. Test_Scenarios_WT-11746.xls
          14 kB
        3. Symphony Child Life Report 092617 (1).xls
          65 kB
        4. Spouse Voluntary Lifeone.xls
          24 kB
        5. Spouse Voluntary Life.xls
          34 kB
        6. Employee Voluntary Lifeone.xls
          103 kB
        7. Employee Voluntary Life.xls
          157 kB
        8. Child Voluntary Lifeone.xls
          35 kB
        9. Child Voluntary Life.xls
          50 kB
        10. Before.png
          Before.png
          209 kB
        11. After new.png
          After new.png
          209 kB

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              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              umesh.kadam Umesh Kadam (Inactive)
              Developer:
              Shailendra Honrao (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
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              Watchers:
              2 Start watching this issue

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