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  1. New Features 2017
  2. NF-5695

Symphony - Child Life rate is getting dead after enrolling in plan

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      Symphony
    • Item State:
      Production QA - In Testing
    • Code Reviewed By:
      Amruta Lohiya, Jyoti Mayne

      Description

      Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
      I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.

      Per Jenni Fernandes:
      I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
      These are the records I see with $0.10 but when I go into the record they are showing correctly.
      Last Name First Name
      BATES KELLY
      BADGEROW DESIREE
      WILSON LAKEISHA
      JACKSON NIKKAA
      BRADLEY LATUNYA
      TAGO GRILCILDA
      MITCHELL BELINDA
      PEREZ DIANE
      MEYER ERIN
      MILLER-ROBERTS SHUSHAWNA
      HARDWICK CHARITY
      WILLIAMS SAMANTHA
      LEWIS CHARLOTTE

      Please ref: CT-2625

      Yashau

        Attachments

        1. After new.png
          209 kB
          Umesh Kadam
        2. Before.png
          209 kB
          Umesh Kadam
        3. Child Voluntary Life.xls
          50 kB
          Umesh Kadam
        4. Child Voluntary Lifeone.xls
          35 kB
          Umesh Kadam
        5. Employee Voluntary Life.xls
          157 kB
          Umesh Kadam
        6. Employee Voluntary Lifeone.xls
          103 kB
          Umesh Kadam
        7. Spouse Voluntary Life.xls
          34 kB
          Umesh Kadam
        8. Spouse Voluntary Lifeone.xls
          24 kB
          Umesh Kadam
        9. Symphony Child Life Report 092617 (1).xls
          65 kB
          Umesh Kadam
        10. Test_Scenarios_WT-11746.xls
          14 kB
          Umesh Kadam
        11. View enrollment history.png
          206 kB
          Umesh Kadam

          Issue Links

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              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              umesh.kadam Umesh Kadam (Inactive)
              Developer:
              Shailendra Honrao (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
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              0 Vote for this issue
              Watchers:
              2 Start watching this issue

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