WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13103

Nexion - Effective Date Issue for New Hire/Rehire

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      Nexion

      Description

      We have an issue with the new hire/rehire effective dates. Both employees below enrolled with the incorrect effective date. We think it is because the new hire rule is set to allow enrollment 15 day after the new hires effective date and these employees enrolled after their benefit effective date.

      The two employee that we know of are:
      Kayla Rivere
      Megan Dennis

      Jackie Sivigny

        Attachments

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-13180 Nexion - New Hire/Rehire Effective Date

          • High - Serious problem that could block progress.
          • Rejected

            Activity

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            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi Jyoti,

            Please take this up for initial analysis

            Regards
            Gaurav

            CC: Mandar KulkarniJaideep Vinchurkar

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi Jyoti, Please take this up for initial analysis Regards Gaurav CC: Mandar Kulkarni Jaideep Vinchurkar
            Hide
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            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Debbie Kulling,

            We have go through the issue and as per customization system allocated benefit properly.

            Employee 'Kayla Rivere' is new hire having employment date 9/27/2017.
            Due to following customization, system allocated benefit to her with 12/15/2017 effective date which is correct.

            This rule is having customization Ignore RetroActive Effective Date is set to Yes and 'New Hire Enrollment Window Rule* is set to '15 days from New Hire Effective Date'. Due to this customization, system ignores retro effective date and allocate benefit with date time on which EE is added.


            Same is the scenario with rehired EE 'Megan Dennis'.

            Cc: Gaurav Sodani, Swapnil Pandhare

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , We have go through the issue and as per customization system allocated benefit properly. Employee 'Kayla Rivere' is new hire having employment date 9/27/2017. Due to following customization, system allocated benefit to her with 12/15/2017 effective date which is correct. This rule is having customization Ignore RetroActive Effective Date is set to Yes and 'New Hire Enrollment Window Rule* is set to '15 days from New Hire Effective Date'. Due to this customization, system ignores retro effective date and allocate benefit with date time on which EE is added. Same is the scenario with rehired EE 'Megan Dennis'. Cc: Gaurav Sodani , Swapnil Pandhare
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            jyoti.mayne Jyoti Mayne added a comment -

            Note: If Ignore RetroActive Effective Date flag would have been set to No then, EE 'Kayla Rivere' would have got benefit with 12/1/2017 effective date.

            Show
            jyoti.mayne Jyoti Mayne added a comment - Note: If Ignore RetroActive Effective Date flag would have been set to No then, EE 'Kayla Rivere' would have got benefit with 12/1/2017 effective date.

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Original Estimate - 8h
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