WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13103

Nexion - Effective Date Issue for New Hire/Rehire

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      Nexion

      Description

      We have an issue with the new hire/rehire effective dates. Both employees below enrolled with the incorrect effective date. We think it is because the new hire rule is set to allow enrollment 15 day after the new hires effective date and these employees enrolled after their benefit effective date.

      The two employee that we know of are:
      Kayla Rivere
      Megan Dennis

      Jackie Sivigny

        Attachments

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-13180 Nexion - New Hire/Rehire Effective Date

          • High - Serious problem that could block progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            dkulling Debbie Kulling created issue -
            jyoti.mayne Jyoti Mayne made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Mandar Kulkarni [ mandark ]
            Hide
            Permalink
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi Jyoti,

            Please take this up for initial analysis

            Regards
            Gaurav

            CC: Mandar KulkarniJaideep Vinchurkar

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi Jyoti, Please take this up for initial analysis Regards Gaurav CC: Mandar Kulkarni Jaideep Vinchurkar
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Assignee Mandar Kulkarni [ mandark ] Jyoti Mayne [ jyoti.mayne ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Harshawardhan Phalake [ harshawardhan ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            jyoti.mayne Jyoti Mayne made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment NH-RH Rule60.png [ 71926 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment New Hire Enrollment Rule.png [ 71927 ]
            Hide
            Permalink
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Debbie Kulling,

            We have go through the issue and as per customization system allocated benefit properly.

            Employee 'Kayla Rivere' is new hire having employment date 9/27/2017.
            Due to following customization, system allocated benefit to her with 12/15/2017 effective date which is correct.

            This rule is having customization Ignore RetroActive Effective Date is set to Yes and 'New Hire Enrollment Window Rule* is set to '15 days from New Hire Effective Date'. Due to this customization, system ignores retro effective date and allocate benefit with date time on which EE is added.


            Same is the scenario with rehired EE 'Megan Dennis'.

            Cc: Gaurav Sodani, Swapnil Pandhare

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , We have go through the issue and as per customization system allocated benefit properly. Employee 'Kayla Rivere' is new hire having employment date 9/27/2017. Due to following customization, system allocated benefit to her with 12/15/2017 effective date which is correct. This rule is having customization Ignore RetroActive Effective Date is set to Yes and 'New Hire Enrollment Window Rule* is set to '15 days from New Hire Effective Date'. Due to this customization, system ignores retro effective date and allocate benefit with date time on which EE is added. Same is the scenario with rehired EE 'Megan Dennis'. Cc: Gaurav Sodani , Swapnil Pandhare
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Assignee Harshawardhan Phalake [ harshawardhan ] Debbie Kulling [ dkulling ]
            Permalink
            harshawardhan Harshawardhan Phalake (Inactive) logged work - 17/Jan/18 02:18 PM
            • Time Spent:
              7h
               

              Analysis and discussion with Umesh and Jyoti

            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ]
            Original Estimate 8h [ 28800 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ] 1h [ 3600 ]
            Time Spent 7h [ 25200 ]
            Worklog Id 100832 [ 100832 ]
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Note: If Ignore RetroActive Effective Date flag would have been set to No then, EE 'Kayla Rivere' would have got benefit with 12/1/2017 effective date.

            Show
            jyoti.mayne Jyoti Mayne added a comment - Note: If Ignore RetroActive Effective Date flag would have been set to No then, EE 'Kayla Rivere' would have got benefit with 12/1/2017 effective date.
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 17/Jan/18 05:51 PM
            • Time Spent:
              1h
               

              analysis, discussion and JIRA Update

            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            jyoti.mayne Jyoti Mayne made changes -
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue is duplicated by WT-13180 [ WT-13180 ]
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 7h [ 25200 ] 8h [ 28800 ]
            Worklog Id 101757 [ 101757 ]
            Transition Time In Source Status Execution Times
            Harshawardhan Phalake (Inactive) made transition -
            Open In Development
            		9h 55m 1
            Jyoti Mayne made transition -
            In Development Rejected
            		2d 23h 15m 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 8h
                  8h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 8h
                  8h