-
Type:
Bug
-
Status:
Closed
-
Priority:
Critical
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
Item State:
Production Complete
- Closed
-
Issue Importance:
Must Have
We are trying to upload the final documents into Learn About Your Benefits Income Protection and are receiving the below error message when trying to upload. Can you advise why we are receiving and if there is any way to get these added into Stage?
Accident Silver Plan flier – can be titled “Accident Plan Flier”
Critical Illness Protection plan flier – can be titled “Critical Illness Plan Flier”
Critical Illness Protection Plan Summary – can be titled “Critical Illness Protection Plan Summary”
Let us know
- is duplicated by
-
WT-4107
File upload error on stage
-
-
Closed
No work has yet been logged on this issue.
{"report":{"apdex":1,"isInitial":true,"journeyId":"e985b1e9-a948-4886-bd67-e32991e84c21","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":766.8000001907349,"redirectCount":0,"resourceLoadedEnd":874.7000002861023,"resourceLoadedStart":164.40000009536743,"resourceTiming":[{"duration":217.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":164.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":164.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":382,"responseStart":0,"secureConnectionStart":0},{"duration":217.2999997138977,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":164.7000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":164.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":382,"responseStart":0,"secureConnectionStart":0},{"duration":217.09999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":164.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":164.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":382,"responseStart":0,"secureConnectionStart":0},{"duration":217.2000002861023,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":164.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":164.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":382.1000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":217.2000002861023,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":165,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":165,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":382.2000002861023,"responseStart":0,"secureConnectionStart":0},{"duration":225.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":165.10000038146973,"connectEnd":165.10000038146973,"connectStart":165.10000038146973,"domainLookupEnd":165.10000038146973,"domainLookupStart":165.10000038146973,"fetchStart":165.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":165.10000038146973,"responseEnd":390.80000019073486,"responseStart":390.80000019073486,"secureConnectionStart":165.10000038146973},{"duration":253.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":165.30000019073486,"connectEnd":165.30000019073486,"connectStart":165.30000019073486,"domainLookupEnd":165.30000019073486,"domainLookupStart":165.30000019073486,"fetchStart":165.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":165.30000019073486,"responseEnd":418.40000009536743,"responseStart":418.40000009536743,"secureConnectionStart":165.30000019073486},{"duration":250.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":165.30000019073486,"connectEnd":165.30000019073486,"connectStart":165.30000019073486,"domainLookupEnd":165.30000019073486,"domainLookupStart":165.30000019073486,"fetchStart":165.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":165.30000019073486,"responseEnd":416,"responseStart":416,"secureConnectionStart":165.30000019073486},{"duration":253.2999997138977,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":165.60000038146973,"connectEnd":165.60000038146973,"connectStart":165.60000038146973,"domainLookupEnd":165.60000038146973,"domainLookupStart":165.60000038146973,"fetchStart":165.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":165.60000038146973,"responseEnd":418.90000009536743,"responseStart":418.90000009536743,"secureConnectionStart":165.60000038146973},{"duration":253.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":165.60000038146973,"connectEnd":165.60000038146973,"connectStart":165.60000038146973,"domainLookupEnd":165.60000038146973,"domainLookupStart":165.60000038146973,"fetchStart":165.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":165.60000038146973,"responseEnd":419.30000019073486,"responseStart":419.30000019073486,"secureConnectionStart":165.60000038146973},{"duration":253.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":165.80000019073486,"connectEnd":165.80000019073486,"connectStart":165.80000019073486,"domainLookupEnd":165.80000019073486,"domainLookupStart":165.80000019073486,"fetchStart":165.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":165.80000019073486,"responseEnd":419.6000003814697,"responseStart":419.6000003814697,"secureConnectionStart":165.80000019073486},{"duration":254.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":166,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":166,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":420.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":253.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":166,"connectEnd":166,"connectStart":166,"domainLookupEnd":166,"domainLookupStart":166,"fetchStart":166,"redirectEnd":0,"redirectStart":0,"requestStart":166,"responseEnd":419.90000009536743,"responseStart":419.90000009536743,"secureConnectionStart":166},{"duration":254.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":166.10000038146973,"connectEnd":166.10000038146973,"connectStart":166.10000038146973,"domainLookupEnd":166.10000038146973,"domainLookupStart":166.10000038146973,"fetchStart":166.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":166.10000038146973,"responseEnd":420.30000019073486,"responseStart":420.30000019073486,"secureConnectionStart":166.10000038146973},{"duration":254.5,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":166.2000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":166.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":420.7000002861023,"responseStart":0,"secureConnectionStart":0},{"duration":254.5,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":166.30000019073486,"connectEnd":166.30000019073486,"connectStart":166.30000019073486,"domainLookupEnd":166.30000019073486,"domainLookupStart":166.30000019073486,"fetchStart":166.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":166.30000019073486,"responseEnd":420.80000019073486,"responseStart":420.80000019073486,"secureConnectionStart":166.30000019073486}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":74,"responseStart":159,"responseEnd":160,"domLoading":162,"domInteractive":894,"domContentLoadedEventStart":894,"domContentLoadedEventEnd":932,"domComplete":1306,"loadEventStart":1306,"loadEventEnd":1308,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"c02a42f44e403","effectiveType":"4g","downlink":9.9,"rtt":0,"serverDuration":62,"dbReadsTimeInMs":11,"dbConnsTimeInMs":13,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}