-
Type:
Bug
-
Status:
Closed
-
Priority:
Critical
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
Item State:
Production Complete
- Closed
-
Issue Importance:
Must Have
We are trying to upload the final documents into Learn About Your Benefits Income Protection and are receiving the below error message when trying to upload. Can you advise why we are receiving and if there is any way to get these added into Stage?
Accident Silver Plan flier – can be titled “Accident Plan Flier”
Critical Illness Protection plan flier – can be titled “Critical Illness Plan Flier”
Critical Illness Protection Plan Summary – can be titled “Critical Illness Protection Plan Summary”
Let us know
- is duplicated by
-
WT-4107
File upload error on stage
-
-
Closed
{"report":{"apdex":1,"isInitial":true,"journeyId":"ed223647-79e9-4f32-8188-86997e77108b","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":610.7000007629395,"redirectCount":0,"resourceLoadedEnd":757.3000001907349,"resourceLoadedStart":123.5,"resourceTiming":[{"duration":101.5,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":123.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":123.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":225,"responseStart":0,"secureConnectionStart":0},{"duration":101.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":123.80000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":123.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":225.4000005722046,"responseStart":0,"secureConnectionStart":0},{"duration":101.5,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":124,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":124,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":225.5,"responseStart":0,"secureConnectionStart":0},{"duration":101.5,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":124.10000038146973,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":124.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":225.60000038146973,"responseStart":0,"secureConnectionStart":0},{"duration":101.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":124.40000057220459,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":124.40000057220459,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":225.70000076293945,"responseStart":0,"secureConnectionStart":0},{"duration":109.60000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":124.5,"connectEnd":124.5,"connectStart":124.5,"domainLookupEnd":124.5,"domainLookupStart":124.5,"fetchStart":124.5,"redirectEnd":0,"redirectStart":0,"requestStart":124.5,"responseEnd":234.10000038146973,"responseStart":234.10000038146973,"secureConnectionStart":124.5},{"duration":144.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":124.80000019073486,"connectEnd":124.80000019073486,"connectStart":124.80000019073486,"domainLookupEnd":124.80000019073486,"domainLookupStart":124.80000019073486,"fetchStart":124.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":124.80000019073486,"responseEnd":269.5,"responseStart":269.5,"secureConnectionStart":124.80000019073486},{"duration":147.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":124.90000057220459,"connectEnd":124.90000057220459,"connectStart":124.90000057220459,"domainLookupEnd":124.90000057220459,"domainLookupStart":124.90000057220459,"fetchStart":124.90000057220459,"redirectEnd":0,"redirectStart":0,"requestStart":124.90000057220459,"responseEnd":272.6000003814697,"responseStart":272.6000003814697,"secureConnectionStart":124.90000057220459},{"duration":147.89999961853027,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":125.10000038146973,"connectEnd":125.10000038146973,"connectStart":125.10000038146973,"domainLookupEnd":125.10000038146973,"domainLookupStart":125.10000038146973,"fetchStart":125.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":125.10000038146973,"responseEnd":273,"responseStart":273,"secureConnectionStart":125.10000038146973},{"duration":148,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":125.30000019073486,"connectEnd":125.30000019073486,"connectStart":125.30000019073486,"domainLookupEnd":125.30000019073486,"domainLookupStart":125.30000019073486,"fetchStart":125.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":125.30000019073486,"responseEnd":273.30000019073486,"responseStart":273.30000019073486,"secureConnectionStart":125.30000019073486},{"duration":148.20000076293945,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":125.5,"connectEnd":125.5,"connectStart":125.5,"domainLookupEnd":125.5,"domainLookupStart":125.5,"fetchStart":125.5,"redirectEnd":0,"redirectStart":0,"requestStart":125.5,"responseEnd":273.70000076293945,"responseStart":273.70000076293945,"secureConnectionStart":125.5},{"duration":148.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":125.5,"connectEnd":125.5,"connectStart":125.5,"domainLookupEnd":125.5,"domainLookupStart":125.5,"fetchStart":125.5,"redirectEnd":0,"redirectStart":0,"requestStart":125.5,"responseEnd":274,"responseStart":274,"secureConnectionStart":125.5},{"duration":247.4000005722046,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":125.80000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":125.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":373.20000076293945,"responseStart":0,"secureConnectionStart":0},{"duration":148.5,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":125.90000057220459,"connectEnd":125.90000057220459,"connectStart":125.90000057220459,"domainLookupEnd":125.90000057220459,"domainLookupStart":125.90000057220459,"fetchStart":125.90000057220459,"redirectEnd":0,"redirectStart":0,"requestStart":125.90000057220459,"responseEnd":274.4000005722046,"responseStart":274.4000005722046,"secureConnectionStart":125.90000057220459},{"duration":247.4000005722046,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":126,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":126,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":373.4000005722046,"responseStart":0,"secureConnectionStart":0},{"duration":148.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":126.20000076293945,"connectEnd":126.20000076293945,"connectStart":126.20000076293945,"domainLookupEnd":126.20000076293945,"domainLookupStart":126.20000076293945,"fetchStart":126.20000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":126.20000076293945,"responseEnd":274.9000005722046,"responseStart":274.9000005722046,"secureConnectionStart":126.20000076293945}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":25,"responseStart":118,"responseEnd":119,"domLoading":122,"domInteractive":771,"domContentLoadedEventStart":771,"domContentLoadedEventEnd":818,"domComplete":1026,"loadEventStart":1026,"loadEventEnd":1028,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"2aa9102fbcfd25","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":14,"dbConnsTimeInMs":16,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Concern: PSMC - Invalid File Format or Threat to System on Learn about Benefits
Cause: While verifying mime type of uploaded file to scan threat to system, code returned memory address, which is greater than long datatype maximum limit. This thrown exception internally and returned with threat message.
Correction: We have changed return type of variable from Long to IntPtr which will consider all memory pointer values without any limit.