WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4112

PSMC - Invalid File Format or Threat to System

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Module:
      Platform
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      We are trying to upload the final documents into Learn About Your Benefits Income Protection and are receiving the below error message when trying to upload. Can you advise why we are receiving and if there is any way to get these added into Stage?

      Accident Silver Plan flier – can be titled “Accident Plan Flier”
      Critical Illness Protection plan flier – can be titled “Critical Illness Plan Flier”
      Critical Illness Protection Plan Summary – can be titled “Critical Illness Protection Plan Summary”

      Let us know

        Attachments

        1. image001.jpg
          image001.jpg
          18 kB
        2. image003.jpg
          image003.jpg
          6 kB

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-4107 File upload error on stage

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            rakeshr Rakesh Roy (Inactive) created issue -
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Field Original Value New Value
            Summary PSMC – server error loading plan doc in Learn About section PSMC - Invalid File Format or Threat to System
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Description PSMC – server error loading plan doc in Learn About section We are trying to upload the final documents into Learn About Your Benefits Income Protection and are receiving the below error message when trying to upload. Can you advise why we are receiving and if there is any way to get these added into Stage?
             
            Accident Silver Plan flier – can be titled “Accident Plan Flier”
            Critical Illness Protection plan flier – can be titled “Critical Illness Plan Flier”
            Critical Illness Protection Plan Summary – can be titled “Critical Illness Protection Plan Summary”
             
            Let us know
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Hide
            Permalink
            vijayendra Vijayendra Shinde (Inactive) added a comment -

            Concern: PSMC - Invalid File Format or Threat to System on Learn about Benefits

            Cause: While verifying mime type of uploaded file to scan threat to system, code returned memory address, which is greater than long datatype maximum limit. This thrown exception internally and returned with threat message.

            Correction: We have changed return type of variable from Long to IntPtr which will consider all memory pointer values without any limit.

            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - Concern: PSMC - Invalid File Format or Threat to System on Learn about Benefits Cause: While verifying mime type of uploaded file to scan threat to system, code returned memory address, which is greater than long datatype maximum limit. This thrown exception internally and returned with threat message. Correction: We have changed return type of variable from Long to IntPtr which will consider all memory pointer values without any limit.
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Attachment image001.jpg [ 23963 ]
            Attachment image003.jpg [ 23964 ]
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208)
            gokul.sonawane Gokul Sonawane (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            gokul.sonawane Gokul Sonawane (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Rakesh Roy [ rakeshr ]
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Tested this on Upload EOI Document and Learn about your health benefits file being uploaded without any error even if we upload it multiple times.

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Tested this on Upload EOI Document and Learn about your health benefits file being uploaded without any error even if we upload it multiple times.
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            satyap Satya made changes -
            Link This issue is duplicated by WT-4107 [ WT-4107 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Kunal Kedari [ kunal.kedari ]
            satyap Satya made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Verified the fix on Production by uploading test PDF documents under "Learn about Benefits" sections for HSPL company, no error is displaying. Closing the issue.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Verified the fix on Production by uploading test PDF documents under "Learn about Benefits" sections for HSPL company, no error is displaying. Closing the issue.
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Vijayendra Shinde (Inactive) made transition -
            Open In Development
            		9m 49s 1
            Vijayendra Shinde (Inactive) made transition -
            In Development In LB Testing
            		15m 11s 1
            Venkatesh Pujari (Inactive) made transition -
            In LB Testing Stage Testing
            		5h 37m 1
            Kunal Kedari (Inactive) made transition -
            Stage Testing In Production Testing
            		25d 22h 31m 1
            Kunal Kedari (Inactive) made transition -
            In Production Testing Production Complete
            		35s 1
            Kunal Kedari (Inactive) made transition -
            Production Complete Closed
            		2s 1

              People

              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              rakeshr Rakesh Roy (Inactive)
              Developer:
              Vijayendra Shinde (Inactive)
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: