Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      White Label
    • Module:
      BenAdmin - EDS

      Description

      HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.

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            jennifer.leugers Jennifer Leugers added a comment -

            This looks like it is just HPB; did we run it for all other UHC clients?

            Show
            jennifer.leugers Jennifer Leugers added a comment - This looks like it is just HPB; did we run it for all other UHC clients?
            Hide
            satyap Satya added a comment -

            Hi Sheetal,

            We need to scan UHC & other compannies for this issue and share details. Can you please share ETA for this?

            Regards,
            Satya Prakash

            Cc: Vijay Siddha Rakesh Roy

            Show
            satyap Satya added a comment - Hi Sheetal, We need to scan UHC & other compannies for this issue and share details. Can you please share ETA for this? Regards, Satya Prakash Cc: Vijay Siddha Rakesh Roy
            Hide
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Jennifer Leugers,

            We will share ETA by tomorrow EOD.

            CC:Jaideep VinchurkarRakesh RoyAkshay MukkawarVijay SiddhaSatya
            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Jennifer Leugers , We will share ETA by tomorrow EOD. CC: Jaideep Vinchurkar Rakesh Roy Akshay Mukkawar Vijay Siddha Satya Thanks, Sheetal Bodhale
            Hide
            akshay.mukkawar Akshay Mukkawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            Please find attachment ETA Sheet.

            CC: Sheetal Bodhale,Satya
            Thanks,
            Akshay Mukkawar,
            ETA_Documents missing Employees Utility.xls

            Show
            akshay.mukkawar Akshay Mukkawar (Inactive) added a comment - Hi Jennifer Leugers , Please find attachment ETA Sheet. CC: Sheetal Bodhale , Satya Thanks, Akshay Mukkawar, ETA_Documents missing Employees Utility.xls
            Hide
            akshay.mukkawar Akshay Mukkawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            Please find attached sheet of UHC companies whose employee documents are missing.DocumentsmissingonUHC.xls

            Please find attached all other Company's list whose employee documents are missing.
            DocumentsMissingonallCompanywithUHC.xlsx

            CC:Sheetal BodhaleSatyaJaideep VinchurkarVijay Siddha

            Thanks ,
            Akshay Mukkawar,

            Show
            akshay.mukkawar Akshay Mukkawar (Inactive) added a comment - Hi Jennifer Leugers , Please find attached sheet of UHC companies whose employee documents are missing. DocumentsmissingonUHC.xls Please find attached all other Company's list whose employee documents are missing. DocumentsMissingonallCompanywithUHC.xlsx CC: Sheetal Bodhale Satya Jaideep Vinchurkar Vijay Siddha Thanks , Akshay Mukkawar,

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              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
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