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  1. WORKTERRA
  2. WT-8048

HPB - Upload Documents

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      White Label
    • Module:
      BenAdmin - EDS

      Description

      HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.

        Attachments

        1. Documents missing Employees.xls
          11 kB
          Akshay Mukkawar
        2. DocumentsMissingonallCompanywithUHC.xlsx
          28 kB
          Akshay Mukkawar
        3. DocumentsmissingonUHC.xls
          13 kB
          Akshay Mukkawar
        4. ETA_Documents missing Employees Utility.xls
          11 kB
          Akshay Mukkawar
        5. HPB_EmployeesWithMissingDocument.xls
          8 kB
          Akshay Mukkawar
        6. HPB_EmployeesWithMissingDocuments.xls
          8 kB
          Sheetal Bodhale

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5083 University of Notre Dame - Uploaded Documents

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 12.45h
                  12.45h