Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      White Label
    • Module:
      BenAdmin - EDS

      Description

      HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.

        Attachments

        1. Documents missing Employees.xls
          11 kB
          Akshay Mukkawar
        2. DocumentsMissingonallCompanywithUHC.xlsx
          28 kB
          Akshay Mukkawar
        3. DocumentsmissingonUHC.xls
          13 kB
          Akshay Mukkawar
        4. ETA_Documents missing Employees Utility.xls
          11 kB
          Akshay Mukkawar
        5. HPB_EmployeesWithMissingDocument.xls
          8 kB
          Akshay Mukkawar
        6. HPB_EmployeesWithMissingDocuments.xls
          8 kB
          Sheetal Bodhale

          Issue Links

            Activity

            jennifer.leugers Jennifer Leugers created issue -
            rakeshr Rakesh Roy (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to WT-5083 [ WT-5083 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Vijay Siddha [ vijays ] Sheetal Bodhale [ sheetal.bodhale ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Jennifer Leugers [ jennifer.leugers ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Description
            HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.
            HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.
            Remaining Estimate 5h [ 18000 ]
            Original Estimate 5h [ 18000 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ] 4h [ 14400 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 21364 [ 21364 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 3.85h [ 13860 ]
            Time Spent 1h [ 3600 ] 1.15h [ 4140 ]
            Worklog Id 21364 [ 21364 ]
            satyap Satya made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Sheetal Bodhale [ sheetal.bodhale ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Aarati Sabnis [ aarati.sabnis ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Assignee Aarati Sabnis [ aarati.sabnis ] Jennifer Leugers [ jennifer.leugers ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Sheetal Bodhale [ sheetal.bodhale ]
            Status Open [ 1 ] In Progress [ 3 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Jennifer Leugers [ jennifer.leugers ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Aarati Sabnis [ aarati.sabnis ]
            Status Open [ 1 ] In Progress [ 3 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Assignee Aarati Sabnis [ aarati.sabnis ] Jennifer Leugers [ jennifer.leugers ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Aarati Sabnis [ aarati.sabnis ]
            Status Open [ 1 ] In Progress [ 3 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Assignee Aarati Sabnis [ aarati.sabnis ] Jennifer Leugers [ jennifer.leugers ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Aarati Sabnis [ aarati.sabnis ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Assignee Aarati Sabnis [ aarati.sabnis ] Jennifer Leugers [ jennifer.leugers ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Remaining Estimate 3.85h [ 13860 ] 3.35h [ 12060 ]
            Time Spent 1.15h [ 4140 ] 1.65h [ 5940 ]
            Worklog Id 25769 [ 25769 ]
            satyap Satya made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            satyap Satya made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Akshay Mukkawar [ akshay.mukkawar ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Remaining Estimate 3.35h [ 12060 ] 0h [ 0 ]
            Time Spent 1.65h [ 5940 ] 9.65h [ 34740 ]
            Worklog Id 27114 [ 27114 ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Akshay Mukkawar [ akshay.mukkawar ] Jennifer Leugers [ jennifer.leugers ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Open [ 1 ] Resolved [ 5 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 9.65h [ 34740 ] 9.8h [ 35280 ]
            Worklog Id 27236 [ 27236 ]
            jennifer.leugers Jennifer Leugers made changes -
            Resolution Fixed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Satya [ ID10004 ]
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Sheetal Bodhale [ sheetal.bodhale ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Akshay Mukkawar [ akshay.mukkawar ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Attachment Documents missing Employees.xls [ 41613 ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Comment [ Hi [~jennifer.leugers],

            Please find attachment for Task breakdown Documents missing Employees Utility.


            CC: [~sheetal.bodhale],[~satyap]
            Thanks,
            Akshay Mukkawar,
             [^Documents missing Employees.xls] ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 9.8h [ 35280 ] 9.95h [ 35820 ]
            Worklog Id 29443 [ 29443 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 9.95h [ 35820 ] 11.95h [ 43020 ]
            Worklog Id 30198 [ 30198 ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Attachment DocumentsMissingonallCompanywithUHC.xlsx [ 41903 ]
            Attachment DocumentsmissingonUHC.xls [ 41904 ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Status Reopened [ 4 ] In Progress [ 3 ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Assignee Akshay Mukkawar [ akshay.mukkawar ] Jennifer Leugers [ jennifer.leugers ]
            akshay.mukkawar Akshay Mukkawar (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Open [ 1 ] Resolved [ 5 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 11.95h [ 43020 ] 12.45h [ 44820 ]
            Worklog Id 30367 [ 30367 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 12.45h
                  12.45h