Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      White Label
    • Module:
      BenAdmin - EDS

      Description

      HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.

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            Activity

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 28/Jan/17 01:43 AM - edited
            • Time Spent:
              1.15h
               

              fetched list from back end

            aarati.sabnis Aarati Sabnis (Inactive) logged work - 17/Feb/17 09:02 AM
            • Time Spent:
              0.5h
               

              Internal discussion with Sheetal
              Comment

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 25/Feb/17 01:05 AM
            • Time Spent:
              0.15h
               

              internal discussion

            akshay.mukkawar Akshay Mukkawar (Inactive) logged work - 25/Feb/17 01:56 AM
            • Time Spent:
              8h
               
              <No comment>
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 08/Mar/17 12:15 AM
            • Time Spent:
              0.15h
               

              internal discussion

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 10/Mar/17 09:44 PM
            • Time Spent:
              2h
               

              code testing and review
              fetching data
              executed utility on production

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 11/Mar/17 01:55 AM
            • Time Spent:
              0.5h
               

              discussion on changes and code

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 12.45h
                  12.45h