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Type:
Support Activity
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Status: Resolved
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Query Resolution
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Environment:Production
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Reported by:White Label
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Module:BenAdmin - EDS
HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.
- relates to
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WT-5083 University of Notre Dame - Uploaded Documents
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- Production Complete
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- Time Spent:
- 1.15h
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fetched list from back end
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- Time Spent:
- 0.5h
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Internal discussion with Sheetal
Comment
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- Time Spent:
- 2h
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code testing and review
fetching data
executed utility on production
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- Time Spent:
- 0.5h
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discussion on changes and code