WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8048

HPB - Upload Documents

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      White Label
    • Module:
      BenAdmin - EDS

      Description

      HPB is trying to download docs that EEs uploaded into the system during OE and the system is telling them file not found. Can Dev please look at the EE record below and let us know why we are having this experience. The client, Mandy and I tested it and getting the same result.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5083 University of Notre Dame - Uploaded Documents

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

            Transition Time In Source Status Execution Times
            Aarati Sabnis (Inactive) made transition -
            Open In Progress
            		8d 17h 48m 4
            Aarati Sabnis (Inactive) made transition -
            In Progress Waiting for Customer Input
            		5m 19s 1
            Aarati Sabnis (Inactive) made transition -
            Open Waiting for Customer Input
            		57s 1
            Satya made transition -
            Waiting for Customer Input In Progress
            		14d 12h 37m 2
            Jennifer Leugers made transition -
            Resolved Reopen
            		6d 9h 17m 1
            Akshay Mukkawar (Inactive) made transition -
            Reopen In Progress
            		7d 13h 34m 1
            Akshay Mukkawar (Inactive) made transition -
            In Progress Open
            		5d 12h 13m 6
            Akshay Mukkawar (Inactive) made transition -
            Open Resolved
            		37s 2

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 12.45h
                  12.45h