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  1. WORKTERRA
  2. WT-8973

BSG Metso: - ADP Health Compliance Benefits file issue

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      ACA Data Audit
    • Environment:
      Production
    • Reported by:
      Support
    • Company:
      Metso Benefits
    • Module:
      ACA
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      12/30/17 - There's no changes for non employee file. Only file with records is the active employee file. File was sent successfully:

      14:05:32 Status: Connecting to sdgcl.adp.com...
      14:05:34 Status: Connected to sdgcl.adp.com
      14:05:34 Status: Starting upload of C:\Users\angu\Desktop\EF0597B9DB0007C9_Metsoshare_BenefitsImport_20171230_135805.txt
      14:05:34 Status: File transfer successful, transferred 2,428 bytes in 1 second
      14:05:35 Status: Retrieving directory listing of "/home/METS3psftpHC/INBOUND"...
      14:05:35 Status: Listing directory /home/METS3psftpHC/INBOUND
      14:05:35 Status: Directory listing of "/home/METS3psftpHC/INBOUND" successful

      Closing JIRA as this is the last ACA file of the year.

      12/29/17 - Last ACA change files will send tonight. ADP is aware the file will be coming and is the last they will receive for 2017.

      Hello Smita Pawar,

      New ticket being opened for issue related to previous ticket # EDI-1042. I couldn't reopen the original ticket, so I'm opening a new one to report some records not coming over on the Jan 2017 ACA files. The client has completed the audit, but found a lot of missing records. Looking at some of the dependents in WT, I did saw them enrolled in HIGHMARK PPO 90-Medical-Highmark but wasn't on the file. I have uploaded client's audit file Metso ACA file audit.xlsx and their comments Audit of January 2017 Metso ACA file.msg to the EBS ftp server located in /workterraaca/BSG ACA/Metso ADP/ .

      I've checked the template Metso ADP - ACA Employee but it does show the plan selected along with their classes. Can you review the audit file and client comments, and also take another look at the settings on the three templates?

      Metso ADP - ACA Employee
      Metso ADP - ACA Non Employee
      Metso ADP - ACA Multiemployer

      I've tried deleting march run dates from template *Metso ADP - ACA Employee and exported again to see if the records would show up on the file, but they didn't. Those run dates have been added back in the way it was.

      Thank you,

      Alex

      Carrier contact:
      James Camak
      Product Support III
      AVS - Health Care Reform
      706-731-2319

      Tim Fuller FPC, CHRS| Account Manager
      ADP Health Care Reform
      844.237.2221 ext 8172013 tollfree
      Tim.Fuller@adp.com
      HCRaccountmanager37@adp.com

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              Assignee:
              alexn Alex Nguyen
              Reporter:
              alexn Alex Nguyen
              Account Executive:
              Michelle Parker (Inactive)
              EDI Analyst 1:
              Alex Nguyen
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              0 Vote for this issue
              Watchers:
              12 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Original Estimate - 24h Original Estimate - 24h
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