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  1. New Features 2017
  2. NF-5695

Symphony - Child Life rate is getting dead after enrolling in plan

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      Symphony
    • Item State:
      Production QA - In Testing

      Description

      Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
      I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.

      Per Jenni Fernandes:
      I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
      These are the records I see with $0.10 but when I go into the record they are showing correctly.
      Last Name First Name
      BATES KELLY
      BADGEROW DESIREE
      WILSON LAKEISHA
      JACKSON NIKKAA
      BRADLEY LATUNYA
      TAGO GRILCILDA
      MITCHELL BELINDA
      PEREZ DIANE
      MEYER ERIN
      MILLER-ROBERTS SHUSHAWNA
      HARDWICK CHARITY
      WILLIAMS SAMANTHA
      LEWIS CHARLOTTE

      Please ref: CT-2625

      Yashau

        Attachments

        1. After new.png
          After new.png
          209 kB
        2. Before.png
          Before.png
          209 kB
        3. Child Voluntary Life.xls
          50 kB
        4. Child Voluntary Lifeone.xls
          35 kB
        5. Employee Voluntary Life.xls
          157 kB
        6. Employee Voluntary Lifeone.xls
          103 kB
        7. Spouse Voluntary Life.xls
          34 kB
        8. Spouse Voluntary Lifeone.xls
          24 kB
        9. Symphony Child Life Report 092617 (1).xls
          65 kB
        10. Test_Scenarios_WT-11746.xls
          14 kB
        11. View enrollment history.png
          View enrollment history.png
          206 kB

          Issue Links

            Activity

            umesh.kadam Umesh Kadam (Inactive) created issue -
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-13030 [ WT-13030 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-13033 [ WT-13033 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-13029 [ WT-13029 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Component/s UI Refresh [ 10902 ]
            Component/s BenAdmin [ 10000 ]
            Key WT-13034 NF-5695
            Project WORKTERRA [ 10000 ] New Features 2017 [ 11000 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-13035 [ WT-13035 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Priority Highest [ 1 ] High [ 2 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Production Due Date 29/Jan/2018 05/Mar/2018
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: On Hold(10215) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 07/Mar/18 09:20 AM - edited
            • Time Spent:
              3h
               
              <No comment>
            priya.dhamande Priya Dhamande (Inactive) logged work - 07/Mar/18 02:40 PM
            • Time Spent:
              1h
               

              Production Testing

            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 08/Mar/18 10:35 PM
            • Time Spent:
              1h
               
              <No comment>
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified in Production environment Consider below scenarios:
            Rate Name --------- Effective Date ------- Termination Date
            Child Voluntary Life --------- 11/01/2016 ------ 10/31/2018
            Child Voluntary ADD ---------- 11/01/2016 ------- 10/31/2018
            Scenario 1
            1]Add new employee with effective date 11/1/2016
            2]Enrolled in the Child Voluntary Life with Effective date 11/01/2016
            3]Start OE which is effective from 11/1/2017
            4]Change employee status incomplete to compete with effective date 10/25/2017
            5]Change employee Class Non-union1 to Nonunion2 with effective date 10/25/2017
            The rate is not dead verified on UI

            Scenario 2
            1] Change employee status through the import
            2]Change Employee class through the import
            The rate is not dead verified on UI

            Scenario 3
            Create New plan and Rate
            Rate Name ---------- Effective Date ----- Termination Date
            Child Voluntary Life ------ 01/01/2017 ------- 12/31/2018
            Child Voluntary ADD ------ 01/01/2017 ------- 12/31/2018
            1]Add a new employee to effective date 01/1/2017
            2]Enrolled in the Child Voluntary Life with Effective date 01/1/2017
            3]Start OE which is effective from 1/1/2018
            4]Change employee status incomplete to compete with effective date 10/25/2017
            5]Change employee Class Non-union1 to Nonunion2 with effective date 10/25/2017
            The rate is not dead verified on UI

            Scenario 4
            1]Add a new employee to effective date 01/1/2017
            2]Enrolled in the Child Voluntary Life with Effective date 01/1/2018
            3]Start OE which is effective from 1/1/2018
            4]Change employee status incomplete to compete with effective date 11/25/2017
            5]Change employee Class Non-union1 to Nonunion2 with effective date 11/25/2017
            The rate is not dead verified on UI

            Scenario 5
            1] Change employee status through the import by future effective date 12/25/2017
            2]Change Employee class through the import by future effective date 12/25/2017
            The rate is not dead verified on UI
            working fine as expected

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified in Production environment Consider below scenarios: Rate Name --------- Effective Date ------- Termination Date Child Voluntary Life --------- 11/01/2016 ------ 10/31/2018 Child Voluntary ADD ---------- 11/01/2016 ------- 10/31/2018 Scenario 1 1]Add new employee with effective date 11/1/2016 2]Enrolled in the Child Voluntary Life with Effective date 11/01/2016 3]Start OE which is effective from 11/1/2017 4]Change employee status incomplete to compete with effective date 10/25/2017 5]Change employee Class Non-union1 to Nonunion2 with effective date 10/25/2017 The rate is not dead verified on UI Scenario 2 1] Change employee status through the import 2]Change Employee class through the import The rate is not dead verified on UI Scenario 3 Create New plan and Rate Rate Name ---------- Effective Date ----- Termination Date Child Voluntary Life ------ 01/01/2017 ------- 12/31/2018 Child Voluntary ADD ------ 01/01/2017 ------- 12/31/2018 1]Add a new employee to effective date 01/1/2017 2]Enrolled in the Child Voluntary Life with Effective date 01/1/2017 3]Start OE which is effective from 1/1/2018 4]Change employee status incomplete to compete with effective date 10/25/2017 5]Change employee Class Non-union1 to Nonunion2 with effective date 10/25/2017 The rate is not dead verified on UI Scenario 4 1]Add a new employee to effective date 01/1/2017 2]Enrolled in the Child Voluntary Life with Effective date 01/1/2018 3]Start OE which is effective from 1/1/2018 4]Change employee status incomplete to compete with effective date 11/25/2017 5]Change employee Class Non-union1 to Nonunion2 with effective date 11/25/2017 The rate is not dead verified on UI Scenario 5 1] Change employee status through the import by future effective date 12/25/2017 2]Change Employee class through the import by future effective date 12/25/2017 The rate is not dead verified on UI working fine as expected
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 4h [ 14400 ]
            Worklog Id 107606 [ 107606 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 4h [ 14400 ] 5h [ 18000 ]
            Worklog Id 108036 [ 108036 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 1h [ 3600 ]
            Time Spent 5h [ 18000 ] 4h [ 14400 ]
            Worklog Id 107606 [ 107606 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 4h [ 14400 ] 5h [ 18000 ]
            Worklog Id 110122 [ 110122 ]
            Transition Time In Source Status Execution Times
            Umesh Kadam (Inactive) made transition -
            Open In Development
            40s 1
            Umesh Kadam (Inactive) made transition -
            In Development In LB Testing
            6s 1
            Umesh Kadam (Inactive) made transition -
            In LB Testing Stage Testing
            2s 1
            Rashmita Dudhe (Inactive) made transition -
            Stage Testing In Production Testing
            53d 22h 35m 1
            Rashmita Dudhe (Inactive) made transition -
            In Production Testing Production Complete
            4d 23h 31m 1
            Rashmita Dudhe (Inactive) made transition -
            Production Complete Closed
            4s 1

              People

              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              umesh.kadam Umesh Kadam (Inactive)
              Developer:
              Shailendra Honrao (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

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