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  1. New Features 2017
  2. NF-5695

Symphony - Child Life rate is getting dead after enrolling in plan

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      Symphony
    • Item State:
      Production QA - In Testing

      Description

      Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
      I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.

      Per Jenni Fernandes:
      I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
      These are the records I see with $0.10 but when I go into the record they are showing correctly.
      Last Name First Name
      BATES KELLY
      BADGEROW DESIREE
      WILSON LAKEISHA
      JACKSON NIKKAA
      BRADLEY LATUNYA
      TAGO GRILCILDA
      MITCHELL BELINDA
      PEREZ DIANE
      MEYER ERIN
      MILLER-ROBERTS SHUSHAWNA
      HARDWICK CHARITY
      WILLIAMS SAMANTHA
      LEWIS CHARLOTTE

      Please ref: CT-2625

      Yashau

        Attachments

        1. After new.png
          After new.png
          209 kB
        2. Before.png
          Before.png
          209 kB
        3. Child Voluntary Life.xls
          50 kB
        4. Child Voluntary Lifeone.xls
          35 kB
        5. Employee Voluntary Life.xls
          157 kB
        6. Employee Voluntary Lifeone.xls
          103 kB
        7. Spouse Voluntary Life.xls
          34 kB
        8. Spouse Voluntary Lifeone.xls
          24 kB
        9. Symphony Child Life Report 092617 (1).xls
          65 kB
        10. Test_Scenarios_WT-11746.xls
          14 kB
        11. View enrollment history.png
          View enrollment history.png
          206 kB

          Issue Links

            Activity

            umesh.kadam Umesh Kadam (Inactive) created issue -
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-13030 [ WT-13030 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-13033 [ WT-13033 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-13029 [ WT-13029 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Component/s UI Refresh [ 10902 ]
            Component/s BenAdmin [ 10000 ]
            Key WT-13034 NF-5695
            Project WORKTERRA [ 10000 ] New Features 2017 [ 11000 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-13035 [ WT-13035 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Priority Highest [ 1 ] High [ 2 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Production Due Date 29/Jan/2018 05/Mar/2018
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: On Hold(10215) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 4h [ 14400 ]
            Worklog Id 107606 [ 107606 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 4h [ 14400 ] 5h [ 18000 ]
            Worklog Id 108036 [ 108036 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 1h [ 3600 ]
            Time Spent 5h [ 18000 ] 4h [ 14400 ]
            Worklog Id 107606 [ 107606 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 4h [ 14400 ] 5h [ 18000 ]
            Worklog Id 110122 [ 110122 ]

              People

              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              umesh.kadam Umesh Kadam (Inactive)
              Developer:
              Shailendra Honrao (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

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