-
Type:
Bug
-
Status: Closed
-
Priority:
High
-
Resolution: Bug Fixed
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: UI Refresh
-
Labels:
-
Environment:Production
-
Bug Severity:Medium
-
Module:BenAdmin - Enrollment
-
Reported by:Support
-
Company:Symphony
-
Item State:Production QA - In Testing
Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.
Per Jenni Fernandes:
I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
These are the records I see with $0.10 but when I go into the record they are showing correctly.
Last Name First Name
BATES KELLY
BADGEROW DESIREE
WILSON LAKEISHA
JACKSON NIKKAA
BRADLEY LATUNYA
TAGO GRILCILDA
MITCHELL BELINDA
PEREZ DIANE
MEYER ERIN
MILLER-ROBERTS SHUSHAWNA
HARDWICK CHARITY
WILLIAMS SAMANTHA
LEWIS CHARLOTTE
Please ref: CT-2625
Yashau
- clones
-
WT-13030 Symphony - Child Life rate is getting dead after enrolling in plan
-
- Production Complete
-
- relates to
-
NF-5696 Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings
-
- Closed
-
-
WT-13029 Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings
-
- Closed
-
-
WT-13033 CLONE - Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings
-
- Rejected
-
Transition | Time In Source Status | Execution Times |
---|
|
40s | 1 |
|
6s | 1 |
|
2s | 1 |
|
53d 22h 35m | 1 |
|
4d 23h 31m | 1 |
|
4s | 1 |