WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12417

Server error in VIEW HISTORY - All Clients

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Stage Company Name:
      JE Dunn but the issue is in PROD
    • Item State:
      Production Complete

      Description

      Hi Dev -

      When reviewing "Enrollment History" or "Future Enrollment History" we are getting this across all clients.

        Attachments

          Issue Links

          is caused by

          Support Activity - Support Activity WT-12414 Fazoli's - Server Error

          • Medium - Has the potential to affect progress.
          • Resolved
          is duplicated by

          Support Activity - Support Activity WT-12415 EL Camino Hospital: Server Error

          • Critical - This problem will block progress.
          • Resolved

          Support Activity - Support Activity WT-12418 Prime Healthcare locations not providing Add/Change/Term Reports

          • High - Serious problem that could block progress.
          • Resolved

          Bug - A problem which impairs or prevents the functions of the product. WT-12422 Nasco - View History Server Error

          • Medium - Has the potential to affect progress.
          • Production Complete
          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-12411 BCC Groups - Enrollment Details History - Error

          • Critical - This problem will block progress.
          • Rejected

          Support Activity - Support Activity WT-12420 CEI - error in history

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            jjsassy99 Jennifer Johnson (Inactive) created issue -
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Field Original Value New Value
            Link This issue causes CT-3475 [ CT-3475 ]
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Priority High [ 2 ] Highest [ 1 ]
            samir Samir made changes -
            Assignee Satya [ ID10004 ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Link This issue is caused by WT-12414 [ WT-12414 ]
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Link This issue relates to WT-12411 [ WT-12411 ]
            darryn.carter darryn.carter made changes -
            Link This issue relates to WT-12420 [ WT-12420 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Link This issue is duplicated by WT-12415 [ WT-12415 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Link This issue is duplicated by WT-12418 [ WT-12418 ]
            darryn.carter darryn.carter made changes -
            Link This issue relates to CT-3479 [ CT-3479 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Link This issue is duplicated by WT-12422 [ WT-12422 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Component/s BenAdmin [ 10000 ]
            Developer Jaideep Vinchurkar [ jaideep.vinchurkar ]
            Item State Parent values: Production Complete(10222)
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Report(10109)
            Root Cause Configuration Error [ 18427 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Remaining Estimate 0.5h [ 1800 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 93309 [ 93309 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Jennifer Fernandes [ jjsassy99 ]
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Time Spent 2h [ 7200 ] 2.5h [ 9000 ]
            Worklog Id 93447 [ 93447 ]

              People

              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              jjsassy99 Jennifer Johnson (Inactive)
              Developer:
              Jaideep Vinchurkar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0.5h Original Estimate - 0.5h
                  0.5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2.5h
                  2.5h