WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13030

Symphony - Child Life rate is getting dead after enrolling in plan

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      Symphony
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 40 - Bugs, WT- Sprint 42

      Description

      Please see the attached report of enrollments whose amount per pay is off. For an election of $10,000 in Child Life should be $1.00. These members are showing $0.10 in the reports.
      I went to a record and attempted to update the amount by selecting another enrollment $5,000, then reselecting $10,000 but the cost reverted back to $0.10 once I selected enroll. The only way I got it to stick was to WAIVE coverage, go out of the Child Life Plan, return to the plan and elect the $10,000. This allowed the plan to save the enrollment and the correct per pay.

      Per Jenni Fernandes:
      I am noticing that the reports are wrong but the record itself is correct. I am sending this to Dev.
      These are the records I see with $0.10 but when I go into the record they are showing correctly.
      Last Name First Name
      BATES KELLY
      BADGEROW DESIREE
      WILSON LAKEISHA
      JACKSON NIKKAA
      BRADLEY LATUNYA
      TAGO GRILCILDA
      MITCHELL BELINDA
      PEREZ DIANE
      MEYER ERIN
      MILLER-ROBERTS SHUSHAWNA
      HARDWICK CHARITY
      WILLIAMS SAMANTHA
      LEWIS CHARLOTTE

      Please ref: CT-2625

      Yashau

        Attachments

        1. After new.png
          After new.png
          209 kB
        2. Before.png
          Before.png
          209 kB
        3. Child Voluntary Life.xls
          50 kB
        4. Child Voluntary Lifeone.xls
          35 kB
        5. Employee Voluntary Life.xls
          157 kB
        6. Employee Voluntary Lifeone.xls
          103 kB
        7. FW Production Deployment Request 124.msg
          76 kB
        8. Spouse Voluntary Life.xls
          34 kB
        9. Spouse Voluntary Lifeone.xls
          24 kB
        10. Symphony Child Life Report 092617 (1).xls
          65 kB
        11. Test_Scenarios_WT-11746.xls
          14 kB
        12. View enrollment history.png
          View enrollment history.png
          206 kB

          Issue Links

          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5695 Symphony - Child Life rate is getting dead after enrolling in plan

          • High - Serious problem that could block progress.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. NF-5696 Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings

          • High - Serious problem that could block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-13029 Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings

          • High - Serious problem that could block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-13033 CLONE - Barrow - Critical Illness rates should not update as per new age band for 'No - not for current year' settings

          • High - Serious problem that could block progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            Yashau.Macshate Yashau MacShate (Inactive) created issue -
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Field Original Value New Value
            Attachment Symphony Child Life Report 092617 (1).xls [ 65337 ]
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Environment Stage [ 10004 ] Production [ 10005 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Assignee Satya [ ID10004 ] Rakesh Shahane [ rakesh.shahane ]
            satyap Satya made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Assignee Rakesh Shahane [ rakesh.shahane ] Jyoti Mayne [ jyoti.mayne ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Shailendra Honrao [ shailendra.honrao ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Developer Shailendra Honrao [ shailendra.honrao ]
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 8h [ 28800 ]
            Worklog Id 86125 [ 86125 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Assignee Shailendra Honrao [ shailendra.honrao ] Rashmita Dudhe [ rashmita.dudhe ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: LB QA(10201)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Priya Handepatil [ priya.handepatil ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Attachment Child Voluntary Life.xls [ 65594 ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Attachment Employee Voluntary Life.xls [ 65595 ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Attachment Spouse Voluntary Life.xls [ 65596 ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Assignee Priya Handepatil [ priya.handepatil ] Rashmita Dudhe [ rashmita.dudhe ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Attachment Before.png [ 65605 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Attachment After new.png [ 65606 ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Attachment Spouse Voluntary Lifeone.xls [ 65607 ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Attachment Child Voluntary Lifeone.xls [ 65608 ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Attachment Employee Voluntary Lifeone.xls [ 65609 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Attachment View enrollment history.png [ 65610 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 8h [ 28800 ] 14h [ 50400 ]
            Worklog Id 86313 [ 86313 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201) Parent values: Development(10200)Level 1 values: In Progress(10206)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Shailendra Honrao [ shailendra.honrao ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Time Spent 14h [ 50400 ] 16.5h [ 59400 ]
            Worklog Id 86315 [ 86315 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Time Spent 16.5h [ 59400 ] 19.5h [ 70200 ]
            Worklog Id 86410 [ 86410 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 19.5h [ 70200 ] 22.5h [ 81000 ]
            Worklog Id 86523 [ 86523 ]
            jyoti.mayne Jyoti Mayne made changes -
            Worklog Id 86523 [ 86523 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 22.5h [ 81000 ] 23.25h [ 83700 ]
            Worklog Id 86583 [ 86583 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 23.25h [ 83700 ] 25.25h [ 90900 ]
            Worklog Id 86589 [ 86589 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Worklog Id 86125 [ 86125 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Time Spent 25.25h [ 90900 ] 27.25h [ 98100 ]
            Worklog Id 86735 [ 86735 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Time Spent 27.25h [ 98100 ] 35.25h [ 126900 ]
            Worklog Id 87052 [ 87052 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 35.25h [ 126900 ] 37.25h [ 134100 ]
            Worklog Id 87173 [ 87173 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Time Spent 37.25h [ 134100 ] 41.25h [ 148500 ]
            Worklog Id 87296 [ 87296 ]
            jyoti.mayne Jyoti Mayne made changes -
            Root Cause Bug [ 18430 ]
            Original Estimate 0h [ 0 ]
            jyoti.mayne Jyoti Mayne made changes -
            Labels Rate_Calculation
            jyoti.mayne Jyoti Mayne made changes -
            Summary Symphony - Child Life Rate Calculations Off Symphony - Child Life rate is getting dead after enrolling in plan
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Time Spent 41.25h [ 148500 ] 49.25h [ 177300 ]
            Worklog Id 88592 [ 88592 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Review(10208)
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Code Review Date 02/Nov/2017
            Code Reviewed By Jyoti Mayne [ 11910 ]
            Dev Due Date 02/Nov/2017
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Code Reviewed By Jyoti Mayne [ 11910 ] Amruta Lohiya,Jyoti Mayne [ 11906, 11910 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Assignee Shailendra Honrao [ shailendra.honrao ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Rashmita Dudhe [ rashmita.dudhe ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 49.25h [ 177300 ] 52.25h [ 188100 ]
            Worklog Id 88971 [ 88971 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            shailendra.honrao Shailendra Honrao (Inactive) made changes -
            Sprint WT Sprint 40 - Bugs [ 94 ]
            vinanti.yadav Vinanti Yadav (Inactive) made changes -
            Link This issue relates to WT-11744 [ WT-11744 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 52.25h [ 188100 ] 53.25h [ 191700 ]
            Worklog Id 90010 [ 90010 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Time Spent 53.25h [ 191700 ] 53.75h [ 193500 ]
            Worklog Id 90305 [ 90305 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 53.75h [ 193500 ] 56.75h [ 204300 ]
            Worklog Id 90420 [ 90420 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: On Hold(10215)
            rakeshr Rakesh Roy (Inactive) made changes -
            Production Due Date 29/Jan/2018
            rakeshr Rakesh Roy (Inactive) made changes -
            Component/s BenAdmin [ 10000 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Sprint WT Sprint 40 - Bugs [ 94 ] WT Sprint 40 - Bugs, Sprint 42 [ 94, 96 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Attachment Test_Scenarios_WT-11746.xls [ 71172 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 56.75h [ 204300 ] 59.75h [ 215100 ]
            Worklog Id 99147 [ 99147 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            QA Rashmita Dudhe [ rashmita.dudhe ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Component/s UI Refresh [ 10902 ]
            Component/s BenAdmin [ 10000 ]
            Environment_Old Production [ 10005 ]
            Key WT-11746 NF-5690
            Project WORKTERRA [ 10000 ] New Features 2017 [ 11000 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Component/s UI Refresh [ 10902 ]
            Component/s BenAdmin [ 10000 ]
            Key NF-5690 WT-13030
            Project New Features 2017 [ 11000 ] WORKTERRA [ 10000 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Link This issue relates to WT-13033 [ WT-13033 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue is cloned by WT-13034 [ WT-13034 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-13035 [ WT-13035 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Development Approval Yes [ 18474 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Production Due Date 29/Jan/2018
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Stage Due Date 24/Jan/18 [ 2018-01-24 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Stage Due Date 24/Jan/18 [ 2018-01-24 ] 19/Jan/18 [ 2018-01-19 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: On Hold(10215) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Attachment FW Production Deployment Request 124.msg [ 72265 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Deployment Approval Approved for production deployment [ 18457 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 59.75h [ 215100 ] 62.75h [ 225900 ]
            Worklog Id 101806 [ 101806 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Yashau MacShate [ yashau.macshate ]

              People

              Assignee:
              Yashau.Macshate Yashau MacShate (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Developer:
              Shailendra Honrao (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 62.75h
                  62.75h